Hello. Is it possible to receive a refund for this theme? Our dev team has tried to work with this theme, and while we like it, it does not fulfill our specific client needs and unfortunately does not work well with other plugins we have installed. Please let me know if a refund is possible. Thank you!
What is not working, can you please specify, so we can help you on that one. Without seeing the error or we don't know what is not working on the theme or in the plugin, we cannot accept the refund, I'm sorry.
Please talk to the Envato directly and explain them the case.
Hello. Is it possible to receive a refund for this theme? Our dev team has tried to work with this theme, and while we like it, it does not fulfill our specific client needs and unfortunately does not work well with other plugins we have installed. Please let me know if a refund is possible. Thank you!
Hi Randy,
What is not working, can you please specify, so we can help you on that one. Without seeing the error or we don't know what is not working on the theme or in the plugin, we cannot accept the refund, I'm sorry.
Please talk to the Envato directly and explain them the case.
- https://help.market.envato.com/hc/en-us/requests/new
Kind Regards
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