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  Public Ticket #2130730
Elementor and Centaurus theme issues
Closed

Comments

  • Tim Ferguson started the conversation

    Hi, 

    I need help with three issues with Centaurus/Elementor:

    1) When I edit the page with Elementor, when I move my mouse over each section, a box around it appears. In order to edit a section, you must hover your mouse over the blue button at the top center of the relevant box and click. However, the blue button at the very top of the page always disappears when I move my mouse towards it. I have to try moving my mouse very quickly to blue button before it disappears and, if I'm quick enough, I can click on it in time. But this often takes 50+ attempts (literally). Is there a fix for this?

    2) My landing page has a portfolio section where each portfolio item has space for a placeholder image. How do I actually upload an image to these items? (I saw that someone else was asking this on the Centaurus forum)

    3) How do I make the footer of the page dark as opposed to light? I have gone to the footer section of the theme options and selected "dark" but it is still light. I have also gone to the Style section where the colors are, and I see a "Light" color setting but not color setting for dark sections of the theme. How do I enable a dark color to be used for the footer?

    Thank you very much!

    Tim

  •  675
    Neuron replied

    Hi Tim,

    Sure, feel free to ask for anything that you needsmile.png

    1) Use the navigator, with the navigator tool you'll be able easily to edit any section.

    - https://docs.elementor.com/article/378-navigator

    2)  The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item.

    For example a portfolio element element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    3) Please check on the page settings if you're inheriting the values from theme options or not, the reason why in the page settings we use 3 options for each type, for example the skin has: Inherit - Dark - Light, so inherit was meant to be used as global setting and the other ones to specify for single pages.

    Feel free to ask for anything you need.

    Kind Regards


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  • Tim Ferguson replied

    Thank you for these helpful answers! I still don't understand how to make the footer dark. I can select "dark" under the footer options, but that doesn't do anything because there is nowhere I can find where you set what the dark color should be. When I go to edit Style, I see Background Color, Main Color, Headings Color, Paragraphs Color, Border Color, Pattern Color, Warnings Color, and Light Color. There is no "dark" color. 

  •  675
    Neuron replied

    Hi Tim,

    Actually dark is just a predefined color from our side, to change the color of footer, please add the following style in Appearance > Customize > Additional CSS.

    .l-primary-footer .l-primary-footer__copyright, 
    .l-primary-footer .l-primary-footer__widgets {
        background-color: #565656 !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


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  • Tim Ferguson replied

    Thanks for your help so far. Today I tried to make some adjustments to the carousel at the bottom of the landing page (home classic). After I clicked "update" I got an error message: "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions." Since then, whenever I try to edit the front page with Elementor I get the same error message. And the email I received does not offer any useful advice. Since I can't open Elementor, I can't undo the changes I did that caused the problem in the first place. Is there a way to undo the changes in Elementor to the front page from, say, the dashboard? Or is there a way to undo them without loosing all the other work I've done since my last full-scale back-up? Thanks!


  •  675
    Neuron replied

    Hi Tim,

    I am very sorry for the late reply, we were not working on the weekend.

    Please see if you're running on the latest version of the WordPress plugins, that could be the case, also if you can please provide me with the log file of the issues, maybe I can see what is not working.

    The error is quite general.

    Increasing the maximum execution of your hosting may do the work.

    PHP Recommendations
    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M

    Feel free to ask for anything you need.

    Kind Regards


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