Okay
  Public Ticket #2113658
Interactive projects
Closed

Comments

  • jimenamv started the conversation


     Cómo se pronuncia

    How do I put the images in the interactive projects template?
    Help, i tried everything!

  •  675
    Neuron replied

    Hi,

    The images that are displayed on the interactive posts are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item. So, please go to All Projects and edit the portfolio items. http://prntscr.com/os2fwz

    The feature image. http://prntscr.com/os2g3c

    Feel free to ask for anything you need.

    Kind Regards


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  • jimenamv replied

    Many thanks. Now I can't change the position menu!! Help. 

  •  675
    Neuron replied

    Hi,

    Actually that's not its position, its the menu that you want to assign, the menu is called Left Menu.

    The header is created through templates in Elementor, please go to Saved templates and edit that header, you can see on the following videos how they're created.

    https://www.youtube.com/watch?v=it4mwiu1tGw&list=PLQ6ar32WAK87_Ntwui3kmPOmIVhem19wu

    Kind Regards


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  • jimenamv replied

    Thanks a lot. 
    One last doubt. When I modify the project metro posts, it doesn't let me add more than 12 and the pagination doesn't appear, even though I added 23 posts.

    Thanks.


  •  675
    Neuron replied

    Hmm, that seems to be quite strange, can you please provide me with your wp-admin, I will have a quick look to see what's going on. Make sure to tick private.

    One thing that it could be, is the maximum execution of your hosting.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    You need to provide me also the user and password, so I can get inside and see what's going on.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hmm, I'm sorry but you need to provide me with the username and the password.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, but we don't work on the weekend.

    After a long research at your website, finally I found the issue. You cannot repeat the posts, every post needs to be unique. http://prntscr.com/ougkz1

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    That's the side header, it seems to be working, in the pages that doesn't work please go to the page settings and check if you are inheriting the values or not.

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    Please head to Appearance > Customize > Header > Layout, you'll be able to change from there the header for all pages at once.

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Maybe the header is created with Elementor, please check on the following videos, it is explained how you can create a header and assign it.

    - https://www.youtube.com/watch?v=it4mwiu1tGw&list=PLQ6ar32WAK87_Ntwui3kmPOmIVhem19wu

    You can also import the header templates at Appearance > One Click Demo Importer.

    Feel free to ask for anything you need.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   jimenamv replied privately
  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    1) Can you please let me know what white bar is that? Maybe providing me with a full screenshot or an URL would be more helpful.

    2) Maybe you're looking for the Body Offset, the option can be found in the page settings > general.

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    1) Maybe you're looking for meta box padding? https://prnt.sc/p00cl5

    By clicking the monitor device, new devices will appear.

    2) Sure, simply edit the page with regular settings and there you can find it. https://prnt.sc/p00c1s

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    Simply hover onto Edit with Elementor button, the header will be included as list on the dropdown, click onto it and the overlay menu will be opened in Elementor. 

    https://prnt.sc/p318xx

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Simply click onto Header Overlay, that's the header you're looking to edit.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    Well, if you press on the hamburger the overlay will be opened where you can edit the social media.

    Please use the navigator tool, you'll be able to see all the elements.

    - https://docs.elementor.com/article/378-navigator

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    If that is the project single, please go to Appearance > Customize > Portfolio > Portfolio Item > Navigation and set to show or hide.

    The same options are located in the portfolio item settings also, just make sure to set them at inherit and the options will be inherited from customizer.

    Feel free to ask for anything you need.

    Kind Regards


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  •   jimenamv replied privately
  •  675
    Neuron replied

    Hi,

    Sure, go to Appearance > Menus and add the menu items as Custom Links, so as example.

    Home > https://yourwebsite.com/#top

    About > https://yourwebsite.com/#about-section

    Contact > https://yourwebsite.com/#contact-section

    So, in your sections you add about-section as ID, or you can paste the menu anchor element.

    Kind Regards


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