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  Public Ticket #2095768
Cannot activate theme
Closed

Comments

  • Hardik Bulsara started the conversation

    I have set it up the WordPress and theme on my server, theme installed successfully. On activating theme it throws an error unable to handle request, error 500.

    I can see other themes which are pre-installed on wordpress but while activating Biforest i get an error.


    Kindly help on the above issue.

  •  675
    Neuron replied

    Hey Hardik,

    There can be many reasons why it's throwing a error 500, can you please try these two steps.

    1) Update the PHP version to 7 or higher.

    2) Increase the maximum execution time of your server.

    Feel free to ask for anythign you need.

    Kind Regards


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  • Hardik Bulsara replied

    The issue got resolved by updating the PHP version from 5 to 7.

    Thank you for the support.

  •  675
    Neuron replied

    Good to know, you are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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