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  Public Ticket #2093504
NeuronCore Plugin
Closed

Comments

  • amandaelychen started the conversation

    I keep getting this fatal error message every time I try and activate the NeuronCore Plugin. Thanks! 

  •  675
    Neuron replied

    Hi,

    Is it possible that you are running an outdated version of WordPress?

    If so, please deactivate and delete ACF Plugin, update WordPress and then activate the plugin once again.

    Feel free to ask for anything you need.

    Kind Regards


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  • amandaelychen replied

    Hi,

    I have the most updated version of wordpress i've re updated it and it's still doing the same thing. What is the ACF plugin? 

  •  675
    Neuron replied

    Hi,

    ACF plugin is called Advanced Custom Fields that needs to be installed too, can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Make sure to tick private on the reply.

    Kind Regards


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  •   amandaelychen replied privately
  •  675
    Neuron replied

    Hi,

    Can you please also let me know what is the website? 

    Well the neuron-core plugin is basically the core functionality of Bifrost, without the plugin you won't be running all features and elements of Bifrost.

    Kind Regards


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  •   amandaelychen replied privately
  •  675
    Neuron replied

    Hi,

    Actually the plugin is already installed and activated. http://prntscr.com/okdkwk

    You can import the demo content and start building your website from the existing pages. http://prntscr.com/okdlbc

    Make sure to have a clean WordPress install no posts or pages before doing it, it works best on that way.

    How to reset WordPress ?

    Resetting the WordPress database is quite simple, follow the steps and you’ll have your database empty in less than a minute.

    1. Go to Plugins > Add New. Search for WP Reset, install and activate it.

    reset-1.png

    2. Go to Tools > WP Reset, enter wp-reset in the field and press the button reset and you’re done. WordPress is resetted, it will automatically redirect you to the login dashboard.

    reset-2.png

    Feel free to ask for anything you need.

    Kind Regards


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