Okay
  Public Ticket #2066695
SAFARI ERROR
Closed

Comments

  • cr3are_srl started the conversation

    See a white page on Safari.

  •  675
    Neuron replied

    Hi,

    I am seeing it properly on the latest version of Safari(iMac 27 and MacBook Pro).

    - http://prntscr.com/o9j0l2

    Maybe there's a delay on your scripts and that's why you're seeing a blank page.

    I would suggest you three things how to increase the speed of your website.

    1) Compress images to lower resolutions and smaller image sizes.

    2) Use a cacher(we use w3 total cacher). https://wordpress.org/plugins/w3-total-cache/

    - Right after install go to general settings and enable page cache.

    3) Install autoptimize to combine all CSS files in one file and all JS file sin one file, just like we do in our demo.

    https://wordpress.org/plugins/autoptimize/

    Feel free to ask for anything you need.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    Well, I am checking on my safari, everything seems to be working fine, can you please test our demo and see if it works or not.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    Hi,

    Can you please let me know the safari version, it is working alright to me.

    http://prntscr.com/oa0rac

    The show more usually works fine, there should be less posts per page than the number of the posts to display it, you can check for more information in the pagination tab of the posts.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    Hi,

    There can be a slow communication with JS and the DOM of website, so to reload that fast, simply install the following plugin.

    - https://wordpress.org/plugins/insert-headers-and-footers/

    After installing go to the Settings > Insert Headers and Footers, add the following script in head or footer.

    <script>
    jQuery(function($) {
        setTimeout(function() {
            window.dispatchEvent(new Event('resize'));
        }, 400);
    });
    </script>

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    Can you please check if our demo is working or not, also can you please provide me with your wp-admin, I will have a quick look to see why that is not working.

    Make sure to tick private o the reply.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    I have tested it on different Safari versions, it seems to be working alright now, please check it again and let me know if everything is alright.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  •   cr3are_srl replied privately
  •  675
    Neuron replied

    Hi,

    I could not test it because of the Safari version, could not find it somewhere or any online resource for that, I have added the images loaded script to your website, so as soon as images are loaded the masonry layout is called, it should work now, please clear the cache and test it.

    Kind Regards


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  • cr3are_srl replied

    Now it's all ok!


    tnx

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.