Okay
  Public Ticket #2058451
3 issues regarding theme
Closed

Comments

  • CSmotionUK started the conversation

    Hey, this theme is incredible but I've had a few issues. They are:

    1. The tablet mode in Elementor has issues when you set a video to be at the top like on this page

    2. If you set the section with the video to fit to screen, you get glitches where the padding and margins are ignored and the text overlaps the video. This doesn't seem to happen on all screens but does on a standard 1080p monitor. I've attached a screenshot but I am going to have to change the Height setting back to Default  

    3. I built my blog page but whenever I go to Settings > Reading and set the static posts page to blog it completely changes the layout and also ignores the Google Font I'm using throughout the site. Here's a link to the blog page

    Sorry for so many questions. Without a doubt this is the best theme I have ever used so I'll be leaving a 5 star review once the site is finalised.

    Thanks,

    Chris

  • CSmotionUK replied

    Update: regarding the blog page, do I need to set the blog page as the static page? I've de-selected it and it's looking great. Is there any harm in leaving it?

  •  675
    Neuron replied

    Hi Chris,

    1) Can you please provide me with a screenshot, what is happening on the editor or where is the issue. http://prntscr.com/o6aq6u - Using the simulator with tablet is not giving any exact issue, so I can't know it for sure.

    2) Are you using the video element or directly from the section? I would suggest you using the section, it will resize on the correct resolution. http://prntscr.com/o6ar5z

    Please let me know what you're using, so I can give you the right direction about it.

    3) Good to know, it's fine you can leave it unselected. When you select it the only options that are valid are placed in Appearance > Customize > Blog and not the Elementor itself. When you select in the settings it will simply show all the posts in your website, that's the key function, but you can easily manage to achieve that via the posts element, simply by not entering any value on the query.

    Feel free to ask for anything you need.

    Kind Regards


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  • CSmotionUK replied

    Thanks for your reply :)


    1) So I tested it on my iPad and the site is working perfectly, it just seems to be an issue with the simulator in Elementor. Shall I file a bug report with them? You can see in the attached screenshot how it looks

    2) So I tried this with a Vimeo link but it was blank. Is this something you could add in a future update? I'm ok to leave it as it is for now as it's working well and 98% of my visitors use a desktop

    3) Awesome, thank you

    The more I learn about this theme the more I love it.

    Thanks,

    Chris

  • CSmotionUK replied

    Oops, I forgot to add it but you can see how the simulator makes the video almost disappear

  •  675
    Neuron replied

    Hi Chris,

    I am very glad that you like Bifrost, a huge update is coming very soon(2.0), we'll add tons of new features and new demossmile.png

    1) Yes, it seems like an editor issue, I will do some research to see why that is happening, I'm sorry about that.

    2) Due some privacy policy of browsers they(Elementor) have disabled the videos in mobile, with a simple Custom CSS you'll be able to show the video(if you're using the section for the video), so they simply use the fallback image to display on the phones.

    @media (max-width: 767px) {
        body:not(.elementor-editor-active) #el-show-video-mobile > .elementor-background-video-container.elementor-hidden-phone {
            display: inline-block; 
        } 
    }

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes


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