How can I change the image size of the image on the right to match the size of the image on the left? I have set both images to a custom size of 400px high and 300px wide. This resized the image on the left but didn't resize the image on the right. It worked in the preview mode editing in Elementor but doesn't show up when I refresh the page.
I installed and activated plugin and then regenerated all thumbnails. The image still isn't the right size. It is a huge file, I don't think it's too small.
Hello,
How can I change the image size of the image on the right to match the size of the image on the left? I have set both images to a custom size of 400px high and 300px wide. This resized the image on the left but didn't resize the image on the right. It worked in the preview mode editing in Elementor but doesn't show up when I refresh the page.
Hi Jennifer,
Please regenerate the thumbnails, that could be the issue. Also the images doesn't resize if they're smaller than that.
- https://neuronthemes.com/documentation/dendrite/knowledge-base/how-to-regenerate-thumbnails/
Kind Regards
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I installed and activated plugin and then regenerated all thumbnails. The image still isn't the right size. It is a huge file, I don't think it's too small.
Hey Jennifer,
Please provide me with an URL, so I can check what is going on.
Kind Regards
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https://mirrorpondnm.com/
Thank you.
Hi Jennifer,
The image is too small, it cannot be cropped to a larger size.
- http://prntscr.com/o10uuo
Please upload a larger image and try it again.
Kind Regards
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When I click on the image attributes it is 697 by 696 pixels. How come I can't size it to 300 x 300 pixels?
Hey Jennifer,
It seems like you have already solved it, in you demo.
Kind Regards
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So what happened was I moved that image to another page, where it sized to just fine. Bottom photo in
https://mirrorpondnm.com/about/how-i-help/
I placed different image where the previous image was (the bottom image) on
https://mirrorpondnm.com/services/naturopathic-medicine/
and now that new image will not size correctly, whereas it did in another location.
Hi Jennifer,
Why don't you try to copy that section and paste it on the other page, so it will have the same settings?
Here's the documentation for that feature.
- https://elementor.com/blog/introducing-copy-paste/
Kind Regards
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This didn't work. It's a great feature though!
Hi Jennifer,
That is an amazing feature, please check the following URL.
- Video URL
Kind Regards
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Yes, I watched that video when you recommended it the first time. It didn't work.
Thanks for any other suggestions.
What version of Elementor you're running? Make sure to update it to the latest version, that could be the issue.
Kind Regards
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How do I find out the version of Elementor I have?
What is the current version?
Hi Jennifer,
Go to Plugins and check there the Elementor.
- http://prntscr.com/o3gxls
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I have Version 2.5.16. Is that the most current?
That's the most current, if there's any newer version an update button will appear next to the version.
Kind Regards
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