Hello, after sending a message from contact page, blank page appear, please help me to fix it. checked form message, and cant see what i did wrong. As well I find out that contact section on Home page www.tamarushdesign.com , very bottom, not exist on mobile preview. Many thanks.
Hi thank you for reply , Did not created Contact form with third party, i used the template you had and updated my email. How can i fix that? For responsive, i understand that it is hidden on responsive, but i did not wanted to have that this way. Bw, cant see your screen: http://prntscr.com/nx1328- http://prntscr.com/nx13zz what is that? i see blank pixel,
I am sorry for the broken screenshots, can you please provide me with your wp-admin, I will have a quick look to see what's going on, do not forget to click private.
Feel free to ask for anything you need.
Kind Regards
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The settings must be inside that plugin, I am sorry but I am a bit lost on that, you can try the Contact Form 7 plugin that we use or see on the settings of the plugin where you can change that.
Kind Regards
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Thank you, I updated to form 7 and fixed the "hidden" option on HP.
One more question: is it possible to hide ".single-portfolio .navigation, .portfolio-single " on individual pages? I do not want to have it for example here: http://tamarushdesign.com/portfolio/aerial/ (just on that page not to have bottom navigation at all) thank you
Hello, after sending a message from contact page, blank page appear, please help me to fix it. checked form message, and cant see what i did wrong. As well I find out that contact section on Home page www.tamarushdesign.com , very bottom, not exist on mobile preview. Many thanks.
Hi Tamara,
I am sorry for the late reply, we don't work on the weekend.
1) Somehow that's being redirected to other page. http://prntscr.com/nx14f6
Check the krown-shortcodes slug, it must be coming from any third-party plugin. Have you created the form with Contact Form 7 or any other tool?
2) It seems like that row is hidden on the responsive. http://prntscr.com/nx1328 - http://prntscr.com/nx13zz
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi thank you for reply , Did not created Contact form with third party, i used the template you had and updated my email. How can i fix that? For responsive, i understand that it is hidden on responsive, but i did not wanted to have that this way. Bw, cant see your screen: http://prntscr.com/nx1328- http://prntscr.com/nx13zz what is that? i see blank pixel,
thanks
Hi Tamara,
I am sorry for the broken screenshots, can you please provide me with your wp-admin, I will have a quick look to see what's going on, do not forget to click private.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi Tamara,
I am sorry for the late reply, could you please double-check the information, that is not working.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi Tamara,
It seems like you were using the Krown Shortcode to create the form.
- http://prntscr.com/nymsiy
The settings must be inside that plugin, I am sorry but I am a bit lost on that, you can try the Contact Form 7 plugin that we use or see on the settings of the plugin where you can change that.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Thank you, I updated to form 7 and fixed the "hidden" option on HP.
One more question: is it possible to hide ".single-portfolio .navigation, .portfolio-single " on individual pages? I do not want to have it for example here: http://tamarushdesign.com/portfolio/aerial/ (just on that page not to have bottom navigation at all) thank you
Hi Tamara,
Use the developer tool inspect element to grab the body unique class.
- http://prntscr.com/nz6ax6
After that in Theme Options > Custom CSS, add the following style.
https://wordpress.org/plugins/wp-custom-body-class/
.postid-5728 .portfolio-single .navigation { display: none !important; }You can try also adding new classes to the body via the plugin, without having to do the inspect element thing.
- https://wordpress.org/plugins/wp-custom-body-class/
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.