Okay
  Public Ticket #2027218
Failing Import Media
Closed

Comments

  • EveyGroup started the conversation

    New AJAX call!

    [ERROR] Failed to import "
    One Click Demo Import - log_file_2019-04-10__12-53-07 " (Media)

  •  675
    Neuron replied

    Hey,

    No worries, that can happen sometimes, check the demo import, it should have worked.

    Feel free to ask for anything you need.

    Kind Regards


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  • EveyGroup replied

    Hello. It still doesn't work at the moment. I can't import the demo data. It's the same error. Thank You

  •  675
    Neuron replied

    Hi,

    Everything seems to be working alright in your domain, the images are not included on the package, it is mention in the presentation. http://prntscr.com/nuy43d

    Feel free to ask for anything you need.

    Kind Regards


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  • EveyGroup replied

    Hello. 

    Sorry maybe I wrote everything too quick and I missed some usefull information Let me recap the point. I bought and install Arkhitekton from Envato/Theme Forest. The installation was perfect but when I did import the demo data I couldn't import any data at all. I attach a screenshot of the error. I have no media at all at the moment on my website. Also the documentation explains perfectly that I can import the data. (other attachment). Waiting for your reply. Thank you


  •  675
    Neuron replied

    Hi,

    Unfortunately the images are not included only the placeholders, sometimes there are several issues that pops up in the demo importer, but it doesn't matter on this case. It seems like everything is imported correctly.

    Feel free to ask for anything you need.

    Kind Regards


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