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  Public Ticket #2021345
Main menu disappears when using elementor pro footer
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  • HoffmannCreative started the conversation

    Hello,

    We use elementor pro and have designed our own footer.  When enabling the elementor footer as a result the main menu/header disappears.  I confirmed this by disabling the elementor pro footer and the menu/header has come back.  We have used many other themes that have included footers and never run into the issue before when using our own.  Please advise, we want to use the header provided with the theme and only use our own footer.


  •  675
    Neuron replied

    Hi,

    The footer seems to be displaying, are you choosing the condition show for all pages while creating the header?

    If you did and still it is not displaying, please provide me with your wp-admin, I will have a quick look to see what's going on.

    Kind Regards


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  • HoffmannCreative replied

    hello,

    I think you misunderstood my ticket.  We are not using an Elementor header, we want to use the theme header/menu which happens to disappears when we use our own footer that was designed in Elementor pro.  We do not have a header built anywhere in Elementor pro, only a footer so the fact that the theme header/menu is turning off when the Elementor footer is on is the problem as we do not have anything  overriding the header.  

  •   HoffmannCreative replied privately
  •  675
    Neuron replied

    Hey,

    Yes, I am understanding it now. Can you please take a look into following links, I'm sure they'll provide you with any correct info, the issue belongs more to Elementor PRO, since you're using their feature of theme builder.

    - https://github.com/elementor/elementor/issues/627

    - https://github.com/elementor/elementor/issues/4252

    - https://developers.elementor.com/theme-locations-api/

    Feel free to ask for anything you need.

    Kind Regards


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  • HoffmannCreative replied

    Literally done this 25+ sites where we use the theme's header and replace it with our own footer.  Too bad can't be done with your theme.  As the articles you provided me indicate it's due to the theme not being advanced and separating them header and footer.

  •  675
    Neuron replied

    I will have a look and see what it not ready to be used from Elementor, I'm sorry for that. I will let you know soon.


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  •  675
    Neuron replied

    Hi,

    It seems like neuron core plugin needed a tweak, no worries. I will add it on the upcoming version. Your website is alright now.

    Feel free to ask for anything you need.

    Kind Regards


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