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  Public Ticket #2017160
Breadcrums bar showing in page
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  • InfoMyweb started the conversation

    Hi, I use centaurus theme.

    I have fount a strange bar on user profile manage. I attach the screenshot.

    The problem is, also, that if I use a 3rd party plugin such as Advanced Custom Fields for WooCommerce these bar appears on frontend page.

    This is a new site that is under construction:
     https://www.infomyweb.com/error1.jpg
    https://www.infomyweb.com/error2.jpg

    This is how is normal show product page: https://www.infomyweb.com/no-error.jpg

    Second question: why the plung in ACF in sitalled with the theme but is not show on admin menù?

    thankyou


  •  675
    Neuron replied

    That's quite strange, its the first time I am seeing it. Can you please provide me with your wp-admin, so I can check what's going on.

    Kind Regards


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  •   InfoMyweb replied privately
  •  675
    Neuron replied

    Hey,

    I am sorry for the late reply, after a long investigate I noticed that the plugin ACF for WooCommerce was causing that issue, I have de-activated it and now everything works alright.

    Feel free to ask for anything you need.

    Kind Regards


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  • InfoMyweb replied

    Thankyou for your replay and you time.

    Question 1)
    Now that the plugin ACF for Woocommerce is deactivated I still see the strange bar in the "edit user" page. I attach the image. Is that normal?

    Question 2) Your theme use ACF, can you suggest me a plugin that can show on some page of woocommerce (like register, edit profile or product) the fields added that works fine with centaurus?

    Question 3) Why ACF is not showing on the menu in wp-admin?

    Thankyou very much.

  •  675
    Neuron replied

    Hi,

    1) Yes, that is normal it is to customize the options of the user.

    2) You can do it directly from the options of ACF. http://prntscr.com/nrvyfo

    3) You can enable it on Appearance > Customize > General > Custom Fields Panel.

    Feel free to ask for anything you need.

    Kind Regards


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  • InfoMyweb replied

    Hi,

    First of all I would like to thank you for your disponibility.
    Unfortunately I could not explain myself in my previous question, so I will try to be clearer.

    I give an example.
    I have fields created with ACF related to the user (date of birth, phone number, etc.).
    These fields appear in the back-end in the user management section, as you suggested.

    But my problem is to make them appear in front-end, so that it is directly the user to fill in these fields, specifically in the MyAccount / Edit Account section.

    The ACF for Woo Plugin served this purpose, unfortunately it is not compatible with your theme.
    I am attaching a screenshot of this functionality.

    Do you undestand my problem? Do you have a suggestion? (Sorry if my english is not good)
    Thank you

  •  675
    Neuron replied

    I am sorry, I didn't get your question well. Do you know where I can find that plugin, so I can check what is not working with our theme and try to fix it. That would be a lot easier.

    Kind Regards


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  •   InfoMyweb replied privately
  •  675
    Neuron replied

    Hi,

    The plugins seems to convert everything that is on the back-end to the front-end, that seems to be its function. You can disable our custom fields(if you're not using them) and start using the plugin, otherwise I don't know any other way, I would suggest you to talk to your directly to the author of plugin.

    You can disable the custom fields in the functions.php and remove them on the Custom Fields panel.

    - http://prntscr.com/nsc5x2

    Feel free to ask for anything you need.

    Kind Regards


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  • InfoMyweb replied

    No, the sugested solution dosen't work.

    The author of the plugin is not responding. I'm going to find a differetn plugin.


    Thankyou anyway.

  •  675
    Neuron replied

    Okay, let me know if you need anything that I can help.

    Kind Regards


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