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  Public Ticket #2011981
An error occurred while installing
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Comments

  • richterpuhlfuerst started the conversation

    I get the error "An error occurred while installing Advanced Custom Fields Flexible Content: Download failed. Unauthorized."

    I do not know what the mistake is.

  •  675
    Neuron replied

    Hi,

    It seems like the file permissions of your hosting doesn't allow the plugins to be installed, please talk to your host providers and tell them to update your file permissions to 777 until you've done the installation after that you can set them back to 755. Or you can find the plugins in the folder centaurus > includes > plugins. All the local plugins will be there, and others will be installed directly from wordpress.org.

    Feel free to ask for anything you need.

    Kind Regards


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  • richterpuhlfuerst replied

    Hi, an thank you for the answer.

    I have successfully installed the plugin from the folder centaurus > includes > plugins (file "acf-flexible-content.zip").

    Now I see the entry in my wordpress plugin list "Advanced Custom Fields: Flexible Content Field".

    It all seems fine, but the wordpress dashboard still shows the message "This theme requires the following plugins: Advanced Custom Fields Flexible Content".

    Can I ignore this?

  •  675
    Neuron replied

    Yes, no worries. Ignore it, click on the dismiss icon.

    Feel free to ask for anything you need.

    Kind Regards


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