We made a footer template which is not visible on the website. In elementor it is working but it does not appear when we use the footer template instead the regular footer. It also appears in the template overview as footer template.
trouble shooting:
- we updated to version 1.1.0
- we deleted the template and created it new
- we tried to export and import it as new template
Can you please create just one more footer and see if it appears, sometimes that can get buggy and not display if there's only one single template of the footer, the issue happens only when template is selected in the Customizer, in page settings it works alright.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
We made a footer template which is not visible on the website. In elementor it is working but it does not appear when we use the footer template instead the regular footer. It also appears in the template overview as footer template.
trouble shooting:
- we updated to version 1.1.0
- we deleted the template and created it new
- we tried to export and import it as new template
Working on 5.1.1 Wordpress. mySQL 5.7. Php 7
Hope you can help us to find the problem.
Greetings
Hi,
Can you please create just one more footer and see if it appears, sometimes that can get buggy and not display if there's only one single template of the footer, the issue happens only when template is selected in the Customizer, in page settings it works alright.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.