Okay
  Public Ticket #1999436
Slide Homepage
Closed

Comments

  • Cristina started the conversation

    Hello, I can not change the background of the slide in my home.

    when I click on the element, there is no option to change the background image.

  •  675
    Neuron replied

    Hi Cristina,

    Can you please provide me with an URL, so I can check what's going on.

    Feel free to ask for anything you need.

    Kind Regards


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  •  675
    Neuron replied

    Hi Cristina,

    Please use the navigator, it can be enabled via the right click. http://prntscr.com/nl18yy

    Add the background image in the section.

    - http://prntscr.com/nl19dp

    Feel free to ask for anything you need.

    Kind Regards


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  • Cristina replied

    Hello,

    Thank you for your help!

    I need another help, in another case, I can not change the banner, the "my blog" bar, print attached.
    Leveraging, how to customize the footer?

    Thanks :)

  •  675
    Neuron replied

    Hi Cristina,

    That's the logo in the header, so its options are placed in Appearance > Customize > Header > Logo. The same settings stays in the page settings also. From there you'll be able to change the logo and other header settings.

    Also the footer options are located in the Appearance > Customize > Footer, the copyright is in theme options and widgets are customizable in the Appearance > Widgets.

    Feel free to ask for anything you need.

    Kind Regards


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  • Cristina replied

    Hello!
    Thanks for helping with these, I already managed to change!
    I'm still having difficulty with the background of the slide on the blog page. I could not change the background photo in any way.
    Help me?
    Thanks :)
  •  675
    Neuron replied

    Hi Cristina,

    That's the hero, you can check the settings in page settings > hero. http://prntscr.com/nmhoic

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes


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  • Cristina replied

    Hello,

     

    We got it sorted, thank you very much.

     

    We have two more doubts:

    1 - Footer: how do you get this footer off the pages? Attached Print, yellow box;

     

    2 - Menu: in some pages the background of the menu is with the photo (Menu 2) and others the menu becomes whole white (Menu 1). How do we make all pages equal to Menu 2?

     

    Thank you :)

  •  675
    Neuron replied

    Hi Cristina,

    1) That's the footer widgets, you can remove it on the Appearance > Customize > Footer > Widgets, or you can check on each page settings if you are inheriting the values in the page or not.

    - Appearance > Customizer > Footer > Widgets. http://prntscr.com/novm5c

    - Page Settings > Footer. http://prntscr.com/novmg9

    2) That's the position of the header, the option is located in two areas, same of the footer widgets. You need to change it absolute.

    - Appearance > Customize > Header > Layout. http://prntscr.com/novmqx

    - Page Settings > Header. http://prntscr.com/novo10

    Feel free to ask for anything you need.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Cristina replied

    Hi,

    Perfect, thank you very much :)

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Cristina replied

    Good Morning,

    We have a question regarding the logo in the header.
    On some pages the file does not load, follow print 1.

    Another thing, is it possible to change the logo just after the scrolling effect? (Print 2) As the header goes white, we need to apply the colored logo.

    Thank you :)

  •  675
    Neuron replied

    Hi Cristina,

    Sure, you can change that, there are two types of logos the light skin logo and the dark skin logo. You can upload them in the page settings or in the Appearance > Customize > Header > Logo.

    Feel free to ask for anything you need.

    Kind Regards


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  • Cristina replied

    Hi,

    Thank you!

    And why do some pages carry the logo and others do not?
    For example the print page

    Thanks :)

  •  675
    Neuron replied

    Hey Cristina,

    Simply edit the page and in its settings check the logo if it is uploaded or not. http://prntscr.com/nuxeb0

    If there is a logo uploaded it will override the global settings from the customizer.

    Feel free to ask for anything you need.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Cristina replied

    Hello, I need more help.
    I'm trying to leave a carousel of images the size of the full width of the page and it does not stay. even if the setting is enabled for this.

    Can you help me?
    https://voxy.berch.com.br/

  •  675
    Neuron replied

    Hey Cristina,

    Do not forget to set the section at full width.

    - http://prntscr.com/oap83j

    Feel free to ask for anything you need.

    Kind Regards


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