Okay
  Public Ticket #1992844
site icon and light box description
Closed

Comments

  • Michaela started the conversation

    Hi NeuronThemes,

    thanks for the help so far.

    I am now having a little trouble with the site icon of my website.

    I have loaded it up via the customizer. But I can only see it when the customizer is open. When I load the page normally, it doesn't show. Is there a different way to upload a site icon or to change it?

    The other question is about the image description via the light box. I have enabled JQuery Lightbox Plugin. So the lightbox works on every image I click on, but the description for every image, I had put in earlier, is missing.

    Strangely the description of the images can be only seen in a slider. When I click on them, the light box opens with description and everything. Did I miss anything here?

    Best

    M


  •  675
    Neuron replied

    Hi Michaela,

    1) Can you please provide me with an URL, also hard refresh your website, sometimes the icon can get cache and does not work properly. Provide me with the URL, so I can check what's going on.

    2) I need to know how the plugin works, maybe it is showing some other property than the description, let me know in page you have enabled it, so I can check it.

    Kind Regards


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  •   Michaela replied privately
  •  675
    Neuron replied

    Yes, the URL of your website. So I could check how the things works there. The URL would be okay for both of questions, so I can check what;s going on.

    Kind Regards


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  •   Michaela replied privately
  •   Michaela replied privately
  •   Neuron replied privately
  •   Michaela replied privately
  •  675
    Neuron replied

    Hi Michaela,

    The gallery.php file would make able the titles to be displayed in the portfolio item gallery, as for the plugin, you should check on its settings, that belongs more to the plugin.

    If you want provide me with your wp-admin, I will place the gallery.php and I will check what needs to be done in the plugin, do not forget to tick private on the reply.

    Feel free to ask for anything you need.

    Kind Regards


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  •   Michaela replied privately
  •  675
    Neuron replied

    Hi Michaela,

    I have inserted the gallery php file in the child theme, please check it now and let me know if you need something else.

    Feel free to ask for anything you need.

    Kind Regards


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  • Michaela replied

    Thank you! I´ll check it.

  • Michaela replied

    Yes, thank you very much. It works!

    Do you have now any suggestions how I can change the site icon? I have inserted it via the customizer, but it cannot be seen...


    Best

    Michaela

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    As for the favicon, please try to convert it to .ico and name it favicon.ico.

    https://icoconvert.com/

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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  • Michaela replied

    Yes, thank you, I've already rated the theme 5 stars.

    Unfortunatelly the favicon still does not show on the website. I have uploaded a png-file (512x512px) to icoconvert.com and converted it to ico. Then I uploaded the converted file named favicon.ico to my mediathek. Then I opened the customizer once again and inserted the ico file. Still the icon can only be seen in the customizer tab. The rest shows the preinstalled icon, which is from wordpress I guess...

    Do you have any other suggestions?


    Best

    Michaela

  •  675
    Neuron replied

    Hi Michaela,

    Thank you very much for that.

    The icon seems like under construction or something, please deactivate all the plugins that doesn't come with the Bifrost and check it again, let me know.

    Kind Regards


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  • Michaela replied

    Hi Neuron,

    I deactivated all plugins, that don´t come with bifrost, but the icon still does not show up.

    In fact, there are several changes I made via the customizer, which cannot be seen on the website. For instance, the To Top arrow. I activated it in the customizer, but it doesn´t show.

  •  675
    Neuron replied

    Hi Michaela,

    Please install add the following plugin.

    - https://wordpress.org/plugins/favicon-by-realfavicongenerator/


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  • Michaela replied

    Yes! That worked. Thank you :-)

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.