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  Public Ticket #1986454
Revolution Slider Not installing
Closed

Comments

  • rickivr started the conversation
    April 24, 2019 at 8:31am

    Hi There, 

    I seem to be unable to install the Revolution Slider that came with the theme. Every time I try, I get a "installation failed" message. 

    I have tried deleting the plugin folder through FTP but still getting the error message. 

    Can you help?

    Thanks

  •  675
    Neuron replied
    April 24, 2019 at 12:04pm

    Hi,

    Please check the following article, it explains how to fix that issue.

    - https://www.wpbeginner.com/wp-tutorials/how-to-fix-destination-folder-already-exists-error-in-wordpress/

    Feel free to ask for anything you need

    Kind Regards

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  •   rickivr replied privately
  • rickivr replied
    April 25, 2019 at 7:27am

    I have tried completely uninstalling wordpress and re-installing it but i am still getting the same installation failure message for Revolution Slider. 

    Please can you help me with this urgently? I am needing to get my site up ASAP

    Thanks

  •   Neuron replied privately
  • rickivr replied
    April 25, 2019 at 1:51pm

    That worked! Thank you very much for your help! 

  •  675
    Neuron replied
    April 25, 2019 at 1:53pm

    Good to know, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes

    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.