I can see the background image on my computer, which is where I created the web locally, but the rest of the colleagues in the office do not see it from their computers
That is very strange, I am not seeing the image either, can you please change its name and upload it again in a different browser, maybe the image is cached on your computer.
Kind Regards
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Hello, we have tried to do it from another computer with another browser and it does not work either, We also do not see changes in the elementor preview when we change the image.
It was a very strange, I don't know why that section did not inherit its image, I have created one more section and inserted the same settings, it seems to work alright, please check it and let me know.
Kind Regards
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Hi, i cant view the background image in my home page...
Can you please provide me with an URL? So I can check what's going on.
Kind Regards
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www.salmanproducciones.com
Thanks!
Hi,
I have checked the developer console, it seems there is an error.
- http://prntscr.com/ng8dhf
Maybe that is the missing image, please edit the section once more and add your image there.
- http://prntscr.com/ng8fl9
Kind Regards
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Hi,
I have uploaded the image to the wordpress again
I have edited the homepage with "elementor" and I have put it in the bottom of the section.
I can see the image but not other users who enter the web.
I have repeated the process several times but it does not work
Hi,
Please try these things.
1) Go to Elementor > Tools and Regenerate the CSS files, that can be the issue, maybe there's a caching that is holding the images.
2) Change the file permissions of the main folder to 755 and all subdirectories.
Feel free to ask for anything you need.
Kind Regards
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Hi...
I have regenerated the CSS files and changed the permissions of all folders to 755 but still there are no changes ...
Thanks!
I can see the background image on my computer, which is where I created the web locally, but the rest of the colleagues in the office do not see it from their computers
That is very strange, I am not seeing the image either, can you please change its name and upload it again in a different browser, maybe the image is cached on your computer.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi.
I have tried to upload the image several times even other images of different sizes and I can not see them, now...
I do not see it on my computer either.
Thanks!
Hello, we have tried to do it from another computer with another browser and it does not work either,
We also do not see changes in the elementor preview when we change the image.
Hi,
It was a very strange, I don't know why that section did not inherit its image, I have created one more section and inserted the same settings, it seems to work alright, please check it and let me know.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hello, It seems that now it works correctly,
thanks for your help!...
You are welcome anytime, feel free to ask for anything you need.
I am sorry also for the trouble.
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
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