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  Public Ticket #1981810
Cannot create a portfolio item
Closed

Comments

  • pumrel started the conversation

    Hello,

    I am unable to create a new porfolio item. An error message pops up stating that I must call 'the_content' function. What could it be caused by?

  •  675
    Neuron replied

    Hi Pumrel,

    Please go to the Elementor > Settings and enable the Portfolio Type. http://prntscr.com/nehfjm

    Please let me know if the portfolio type is enabled. Feel free to ask for anything you need.

    Kind Regards


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  • pumrel replied

    Hi,

    Porfolio was already checked in the Elementor settings. So it still doesn't work.


    Petr

  •  675
    Neuron replied

    Hey Petr,

    Then it must be for the permissions, the hosting is not allowing you to write new files. Please talk to your host providers and update the permissions of your wp-content and all subdirectories to 755.

    Feel free to ask for anything you need.

    Kind Regards


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  • pumrel replied

    Hello,

    I am sorry for a late reply. I was on a trip.

    The problem still persists in spite of the folder having 755 permissions and correct settings in Elementor. 

    Do you have any ideas why it does not work?

  •  675
    Neuron replied

    Hi Pumrel,

    No worries, I hope that you had a good trip.

    Can you please take a look into this article, it explains some of the reasons why that can happen.

    https://docs.elementor.com/article/56-content-area-not-found

    Please let me know what happens next.

    Kind Regards


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