Okay
  Public Ticket #1974199
responsive issue
Closed

Comments

  • tamara started the conversation

    Hello, thank you again for your support. Question about attached page.  I am using horizontal scroll gallery images on the page - perfect desktop view , but NO responsive preview at all. How i can fix it? thank you.

  •  675
    Neuron replied

    Hi Tamarush,

    I am sorry for the late reply, we did not work on the weekend.

    Can you please provide me with an URL, I will have a quick look to see what's going on.

    Kind Regards


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  •   tamara replied privately
  •  675
    Neuron replied

    Hi Tamarush,

    The issue seems to be on the stage padding of the carousel, I am not able to edit the code, maybe of the permissions of the user.

    This is the file you need to replace, it is located on the dendrite-child > vc_templates > dendrite_carousel.php

    Try it and let me know if it works, if it doesn't, please add me permission to edit the code.

    Feel free to ask for anything you need.

    Kind Regards


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  •   tamara replied privately
  •   tamara replied privately
  •   Neuron replied privately
  • tamara replied

    Hi, Thank you for update, desktop preview back, but responsive still not exist. Please see attached. Is there is an option to show mobile preview with simple images that run below and below? Thank you

  •  675
    Neuron replied

    Hi,

    I am sorry for the issue. I have installed a plugin Theme Editor, so I was able to edit on the code directly, I have fixed the issue, please check it and let me know if it works alright.

    Kind Regards



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  • tamara replied

    Thank you!  I appreciate your support. Do i need to open a new ticket for  each question? Please let me know , just want to make sure i am following the rules.  Wanted to ask if possible to disable "show more" button, there is no option for disable, only the  preview options: numbers / as a button. I want to show only 6 items from portfolio on Home page and instead to load more - have the button takes  you to portfolio page. Sorry , i am  almost done, will not bother you too much. Thanks.

  •  675
    Neuron replied

    Hey,

    No worries, you can ask for all the questions here. You can hide the show more button easily by adding the Custom CSS in Theme Options > Custom CSS.

    .portfolio .button-holder {
        display: none !important;
    }

    To display a button, simply add the element button in the website below the portfolio and that will work same as you're asking.

    Feel free to ask for anything you need.

    Kind Regards


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