Okay
  Public Ticket #1968113
Show porfolio items title
Closed

Comments

  • holasalman started the conversation

    I can´t show the titles of the porfolio items...

    i turn "show" in Customizer/utility/title and turn show in Settings/general/title in the porfolio item menu but it does not show it...

  •  675
    Neuron replied

    Hey, 

    Please check if you're inheriting the value in the portfolio item settings > general, also check on the Utility > Hero too, maybe you're trying to show the hero instead.

    Kind Regards


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  • holasalman replied

    Hi!...

    The value of the item is inherited and I have also tried to put it "Show"..... and the hero is hidden.

    I use the style of portfolio/item side/side portfolio v5 of the Arteon example website but the titles do not appear.

    I do not know what to do.

  •  675
    Neuron replied

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Do not forget to tick private on the reply.

    Kind Regards


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  • holasalman replied

    Ups!

    I ´m still working in local...

    I will continue fighting with the template...

    Thanks!

  •  675
    Neuron replied

    Hmm okay, if you push it to staging or live, please let me know so I can see what's going on.

    Kind Regards


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  •   holasalman replied privately
  •  675
    Neuron replied

    Hi,

    I am sorry for the late reply.

    Somehow  I am not able to reach the wp-admin, can you please let me know if you have any security plugin that does not allow the unknown logins.

    Kind Regards


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  • holasalman replied

    Hello, I do not have any security plugin installed... I close my session and please try again

    www.salmanproducciones.com

    the wordpress access:

    User: Salman

    Password: Salman2012


  •  675
    Neuron replied

    I really don't know why I am not able to login.

    This page isn’t working

    www.salmanproducciones.com redirected you too many times.

    ERR_TOO_MANY_REDIRECTS

    Can you please go into the portfolio item settings and provide me with a screenshot of the options, also please go to Appearance > Customize > Utility > Title and see if the title on portfolio item is visible.

    Kind Regards


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  • holasalman replied

    I do not know what may be happening, I'm going to contact my hosting if they can solve something...

  • holasalman replied

    This is mi configuration in Appearance > Customize > Utility > Title

  •  675
    Neuron replied

    The option in Customizer seems to be alright, can you please confirm for the portfolio item settings also.

    - http://prntscr.com/ngqmtk

    Okay, let me know when you talk with the hosting, make sure to check the option above too.

    Kind Regards


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  • holasalman replied

    This is mi configuration in portfolio items...

    if I put it in "show" it does not work either...

     

    Otherwise my hosting responds that it does not detect problems on the site.

    Thanks!

  • holasalman replied

    There is an access control to wp-admin by the server to non-Spanish speaking countries, if you tell me from which country you are trying to access, I can deactivate it and then try to enter the administrator ...

    Thanks!

  •  675
    Neuron replied

    That seems to be the issue, our country is Prishtine, Kosovo.

    Let me know when you do it.

    Kind Regards


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  • holasalman replied

    Ok, I have activated access from Servia.

  •  675
    Neuron replied

    It is still not workingfrown.png

    Can you please disable that server feature till I check this one and you can turn it on again.

    Here is my full internet address

    • Your Public IPv4 is: 185.67.178.235
    • Your IPv6 is: Not Detected
    • Your Local IP is: 192.168.0.163
    • Location: Pristina, 28 RS 
    • ISP: Kujtesa Net Sh.p.k.

    Kind Regards



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  • holasalman replied

    Ok, I talk to my host to see what they can do and then I inform you

  • holasalman replied

    Hello, my hosting answers this:
    The IP 185.67.178.235 from which you are browsing is geolocated in a non-Hispanic speaking country (AL).

    In that case, we have added the country of AL / Albania to the list of allowed countries.

    Please, check if you can already access.

  •  675
    Neuron replied

    Hi,

    Thanks, I got inside.

    It seems that it was a theme bug, the title did not display if there wasn't any subtitle, I am very sorry for thatfrown.png

    I have fixed the issue to your theme, I will push also the latest file in ThemeForest, no worries, you don't need to update it or something.

    I am sorry again, feel free to ask for anything you need.

    Kind Regards


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  • holasalman replied

    Hello, don´t worry I've tried it and everything works correctly ... thanks again for your help!

  •  675
    Neuron replied

    You're welcome anytime, feel free to ask for anything you needsmile.png


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