Okay
  Public Ticket #1954897
AFFICHAGE PAGE BIFROST
Closed

Comments

  • Forest started the conversation

    Bonjour, je ne peux pas accéder via Elementor (et Word Press) à la page avec le menu "Home Portfolio Metro". Cette page est toutefois prévisualisée. Je vous remercie !

  •  675
    Neuron replied

    Hey Forest,

    Is that the only page that is not being edited? Can you provide me with a screenshot of what's happening?

    Kind Regards


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  • Forest replied

    When I click edit with Elementor, I arrive on a blank page. thank you ! On the other hand, can you edit on elementor a portfolio item because when I click on modify with Elementor, I arrive on this window: "Sorry, the content area was not found in your page. call the "the_Content" function in the current template for Elementor to work on this page Thank you again!

  •  675
    Neuron replied

    Hey Forest,

    Please talk to your host providers and tell them to update the permissions of the WordPress and all subdirectories to 755, that will fix the issue of the blank page and the portfolio items.

    Also, try the following steps, they may fix the issues that you're experiencing with Elementor.

    - Regenerate and Sync the libraries. http://prntscr.com/n53elu

    - See if the portfolio is ticked on the supported post type. http://prntscr.com/n53f79

    - Click save changes on Settings > Permalinks, the permalinks could get cachier and doesn't work properly.

    Feel free to ask for anything you need.

    Kind Regards


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