Hi. I have just installed the Arteon template. But I don't know why I can't see the demo data. Every page is blank and sometimes I get a 505 error. I have installed all the plugins and I went to appearance Import demo data, but it's not working.
In the plugins it said that the element pack has an update, but I can't use it. t seems also that the purchase code is invalid.
Please talk to your host providers and tell them to update your PHP version to 7 or higher, that will fix the issue quickly. The reason why that is showing is because we have written code in our themes in a high standard that is still not supported by some older versions of PHP.
Feel free to ask for anything you need.
Kind Regards,
NeuronThemes
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Please check on the portfolio item settings, we have enabled for some portfolio items the redirect which takes you to another portfolio item(so we don't have to create many portfolio items).
Hi. I have just installed the Arteon template. But I don't know why I can't see the demo data. Every page is blank and sometimes I get a 505 error. I have installed all the plugins and I went to appearance Import demo data, but it's not working.
In the plugins it said that the element pack has an update, but I can't use it. t seems also that the purchase code is invalid.
I don't what to do now
Hi,
Please talk to your host providers and tell them to update your PHP version to 7 or higher, that will fix the issue quickly. The reason why that is showing is because we have written code in our themes in a high standard that is still not supported by some older versions of PHP.
Feel free to ask for anything you need.
Kind Regards,
NeuronThemes
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
I'll talk to them. But the issue with the Element Pack update is from the template right? It says that the license purchase code is invalid. ¿?
Hey,
Please check on the portfolio item settings, we have enabled for some portfolio items the redirect which takes you to another portfolio item(so we don't have to create many portfolio items).
- http://prntscr.com/n35fmb
Simply edit these portfolio items and disable the external URL.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.