Okay
  Public Ticket #1937471
Editing the design
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  • smztuco started the conversation

    Hello,

    I imported the demo data via One Click Demo (Plugin) and tried to use these two pages below as a template and replace placeholder images(in the demo data only gray placeholder images are displayed) with my images. However, I could not figure out how to replace the images. Could you please give me a brief guidance on this?   I could only edit these pages on Wordpress's  editing page ( not Elementor) 

    https://neuronthemes.com/kyoto/portfolio/the-gleaners/

    https://neuronthemes.com/kyoto/portfolio/the-starry-night/


    Also, Is it possible to change the color of the coral pink line divider  between the contents and the footer?  

    Thank you so much for your help! 



  •  675
    Neuron replied

    Hi,

    The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item.

    The following example shows a posts element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    http://prntscr.com/mygdot

    One more thing is the Metro Layout Type in which the posts are manually added via query field, the reason why they are manually added there is because of their flexibility for columns.

    http://prntscr.com/mygeai

    Kind Regards,
    NeuronThemes


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  • smztuco replied

    Hi, 


    Thank you so much for your quick responce!

    Thank you for attaching the pics that explain well on where I can change the images. I could use these editing sections on most of the pages. but the problem is that all the pages under Item Vertical and Item Side , such as the-gleaners and the-starry-night, don't seem to have an option to be edited on Elementor. and  I can only edit them in normal wordpress page editor as attached. and I tried to change the picture with in the editor as attached pic, but nothing changed as a result...

    Are these pages should be able to be edited on Elementor? Do you have any idea why I can't open Elementor for those pages? I can edit other template pages on Elementors.  

    It also seems the width of the section gets smaller than the demo website(probably 1330px?)  in the imported data on some of the pages as attached pictures.I have not changed the width setting at all since I downloaded the theme.

    I checked the content width by going to Wordpress Dashboard > Elementor > Setting > Content Width and it was set as 1350px and these pages's layout setting were set to normal/ inherent, not "boxed". Still the contents width are narrower on some pages as attached images.  Do you know why the content's width are narrowed on some pages and how I can fix this? 

    I also would like to change the color of the divider between body section and the footer (pls see attached) but I still cant figure out where I can edit it , I would appreciate it if you could let me know how I can change it. 

    I'm really enjoying the theme and I hope I am not asking too many questions. 

    Thank you for your support! 

  •   smztuco replied privately
  •   smztuco replied privately
  • smztuco replied

    I couldn't attach these two images in the privious post.

  •   smztuco replied privately
  • smztuco replied

    I'm sorry for the repetitive post. I'm having a difficulty in attaching images. 

  •  675
    Neuron replied

    Hey,

    Can you please tell me if you activate the following plugins:

    1. Neuron Core
    2. Elementor

    If you have activated the two plugins and still the issue is there, please talk to your host providers and tell them to update the permissions to 755 to wordpress and its subdirectories.

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes


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  • smztuco replied

    Hi, 

    Thank you for your reply! Yes, those plugins are active. 

    As for the hosting, I'm developing the website locally using MAMP. Could this be the reason and Do I need to have a hosting and domain name already to use the theme? 

    Thank you for your help! 

  •  675
    Neuron replied

    Hey,

    No, you don't need a domain and hosting to run it, you can run it on the mamp. Please check the following article, it explains how to change the permissions.

    https://superuser.com/questions/1043854/how-do-i-change-file-permissions-on-wordpress-on-mac

    Feel free to ask for anything you need.

    Kind Regards


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  • smztuco replied

    Hi, 

    Thank you for your  quick reply and I'm sorry for my late responce.

    I read the article and have been trying to figure out where and how I exactly should fix to change the permissions but I'm still having difficulty to understand. 

    Could you give me a little more detailed explanation on how I do this, please? 

    I opened termial app on my mac and run the command as below (as stated in the article) but I didn't work. 

    chmod -R 755 /Applications/MAMP/htdocs/file_name_for_the_site/wp-content

    It's not the terminal that I need to use to change the permission?

    Should I add this syntax to a certain file? What exactly should I do?  


    Thank you so much for your help!


  •  675
    Neuron replied

    Hey,

    Yes, that's exactly how you should do it but do not forget to add sudo before any chmod. Also I would suggest you to change the file permissions for one folder behind, not to the wp-content directly.

    sudo chmod -R 755 /Applications/MAMP/htdocs/file_name_for_the_site/

    Test it and let me know if it works.

    Feel free to ask for anything you need.

    Kind Regards


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  • smztuco replied

    Hi,

    Thank you so much for super quick responce! 

    I really appreciate your support! 

    I just tried it as attached but I did not work and I still can't edit in Elementor on some pages.

    Am I missing something or is there anything else I should try?

  •  675
    Neuron replied

    Actually that was my idea why it was not working, can you please check this article, maybe you can find anything that is related to your issue.

    - https://docs.elementor.com/article/184-cant-edit-with-elementor

    Feel free to ask for anything you need.


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  • smztuco replied

    Hey hey!

    Thank you for your continuous support!

    I had a look at the link you gave me and did try couple of things but didn't work but it gave me a hint and I just figured it out!

    In the setting of Elementor, "Portfolio" was off in the Post type section. I checked the option and it worked! Thank you!

    One more thing I asked you in the previous posts and haven't got an answer is about the divider  in the footer section.

    Could you please have a look a the attached pic and let me know from where I can change the line that is specified with the red arrow in the image? 

  •  675
    Neuron replied

    Hey,

    I am glad to know that ticking the portfolio box fixed the issue. For the top border in footer, simply add the following style in Appearance > Customizer > Additional CSS.

    .l-primary-footer {
        border-top: 2px solid #your_color !important;
    }

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes


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  • smztuco replied

    Hi,

    Thank you for your quick replay again!

    I just tried it and it worked! 

    Thank you so much!

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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