Okay
  Public Ticket #1933411
Customer Footer
Closed

Comments

  • toborex started the conversation

    Hello, 

    I've created a new footer template via Elementor.

    When I select this footer as the default footer via Appearance>Customize>Footer nothing shows up as a footer after saving. What could be the problem please.

  •  675
    Neuron replied

    Hi Toborex,

    Can you please try just one thing, and I will mark it as a bug, so I can fix it immediately. Simply, create another footer template, just for test, see if it works after that.

    Kind Regards


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  • toborex replied

    The second Footer shows up fine. Just tested!

  •  675
    Neuron replied

    So, both of the footers now are showing right? I am marking it as a bug, I will release an update which fixes that issue, I will let you know when I do it, I'm sorry about that.

    Feel free to ask for anything you need.


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  • toborex replied

    Yes. They both show now. Thanks

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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  •   toborex replied privately
  •  675
    Neuron replied

    Can you please check the header position in the page settings, that may be on the position absolute, change it to the static and that may be the case.

    Kind Regards


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  •   toborex replied privately
  •  675
    Neuron replied

    Simply edit your page, in the WordPress normally editor. http://prntscr.com/mxxekk

    Kind Regards 


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  •   toborex replied privately
  •  675
    Neuron replied

    Can you please provide me with an URL, so I can check what's going on.

    Kind Regards


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  •   toborex replied privately
  •  675
    Neuron replied

    Hey,

    Have you fixed the spacings by yourself? http://prntscr.com/myckea

    It seems alright to me, or is not that page.

    Kind Regards


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  •   toborex replied privately
  •  675
    Neuron replied

    Okay, I'm sorry. I may have missed that reply. Yes, it could be cache issue, if you using cache plugin, please clear cache after any major change.

    Feel free to ask for anything you need.

    Kind Regards


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