Okay
  Public Ticket #1932141
Demo Import Fail
Closed

Comments

  • SamMoris started the conversation

    I bought the Kyoto Theme and wanted to import the Democontent. The following errors occurred (can be seen in the attached screenshot). In addition, you only see a white area on all imported pages - nothing else.

  •  675
    Neuron replied

    Hey SamMoris,

    Before importing the demo content, please make sure to install and activate all the required plugins, maybe that was the case.

    Please reset your WordPress first and try it again, but make sure to have all plugins installed and activated.

    - How to Reset WP

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • SamMoris replied

    Dear Neuron Team Member,

    This was the first thing I tried after the demo import failed.

    The result was that the errors for the product categories disappeared but still all pages are white I can't figure out why that is. I also checked all settings in the .htacces file. I ask for quick help!

    Thanks in advance


  •   SamMoris replied privately
  •   Neuron replied privately
  •   SamMoris replied privately
  •   Neuron replied privately