Okay
  Public Ticket #1931734
Demo Import
Closed

Comments

  • DG started the conversation

    Hello,

    I am having trouble with the demo import. I've followed the directions given; Change Reading then back to demo import. It worked with the first one I chose but have since changed my mind and wish to change it to another. I've not done anything else outside of this. The trouble I am having is that when I chose the Fullscreen Showcase, it does it's thing then when I go to check on it, it's changes it to Creative Agency. Have I missed something?

  • DG replied

    Actually it dosen't matter which import I chose it always goes back to Creative Agency.

  •  675
    Neuron replied

    Hi DG,

    That seems to be quite strange, can you please provide me with an URL, so maybe I can investigate what's going on, so I can let you know what exactly is not working. You can mark the reply as private if you want to.

    Feel free to ask for anything you need.

    Kind Regards


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  •   DG replied privately
  •  675
    Neuron replied

    Hey DG,

    Can you please click save changes on the Settings > Permalinks, that may flush the permalinks and fixes the issue.

    Kind Regards


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  • DG replied

    No go mate. I even removed the theme altogether then re-uploaded it. 

  •  675
    Neuron replied

    Hi,

    It seems like you have already solved the issue by yourself. http://prntscr.com/mxhe7j

    Is that right? 

    Feel free to ask for anything you need.

    Kind Regards


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  •   DG replied privately
  •  675
    Neuron replied

    Hey Doug,

    Okay, I will be waiting to see what's going on. Please keep me informed what happens next.

    Kind Regards


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  •   DG replied privately
  •  675
    Neuron replied

    Hi DG,

    No worries, that is part of the TMG plugin which activates the plugins on the Bifrost, nothing to worry.

    It's not any big deal, because still the plugins can be installed and activate properly.

    Feel free to ask for anything you need.

    Kind Regards


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  •   DG replied privately
  •  675
    Neuron replied

    No worries Doug, because of the file sizes the button needs to be pressed sometimes, to send the data as chunks and make it work properly.

    Feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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