Okay
  Public Ticket #1931256
header template
Closed

Comments

  • beluleib started the conversation
    March 13, 2019 at 9:20am

    Hello,

    I've created a new header template. But when I want to select it in the "customizing-header-layout" page, it doesn't appear ...

    What did I miss ?

    Thanks.

  •  675
    Neuron replied
    March 13, 2019 at 3:23pm

    That's strange, can you please try one thing, create one more template just for test and check if it is working, so I can mark it as a bug and fix immediately.

    Kind Regards

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  • beluleib replied
    March 20, 2019 at 3:02pm

    Hello,


    I finally had time to try. It worked. Thanks.


    Bérengère.

  •  675
    Neuron replied
    March 20, 2019 at 4:22pm

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes

    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • beluleib replied
    April 15, 2019 at 7:58am

    Hello,

    I had an issue with Elementor :

    Hello,

    I want to put some buttons on the right top of my pages. 

    When I choose to put the section fixed, this section is transformed to occupy all the right side of my page. And if I put some others buttons in this aera they're not clicable anymore ...

    Can you tell me if I've done something wrong ?

    Thanks,
    Bérengère.

    Here their answer :

    Hi Berengere,

    Thanks for contacting Elementor Support.

    I have checked on the URL you have provided and I have noticed that the following CSS is causing the issue with the buttons

    @media (min-width: 1024px)
.neuron-fixed-yes.neuron-fixed-alignment-right {    right: 0;
}
.ps {    overflow: hidden !important;    overflow-anchor: none;    -ms-overflow-style: none;    touch-action: auto;    -ms-touch-action: auto;
}

    It is being generated from the Neuron Core Bifrost plugin from the following file: https://berely.fr/wp-content/plugins/neuron-core-bifrost//assets/styles/perfect-scrollbar.css?ver=1.0.0

    Try deactivating this plugin and then test to see if you are still experiencing this issue.

    If disabling the plugin resolves this issue then you may try and contact the author if the plugin to see if they can assist you in resolving this issue.

    Please let me know if there are any more questions that I may answer or assist you with.

    Best Regards.


    If I desactivate your plugin my elements don't react the same in my pages ... Can you do something for that ?


    Best regards.

  •  675
    Neuron replied
    April 15, 2019 at 2:03pm

    Hi,

    The fixed option in the section is created only for the headers that can be created. You can check our online videos for more information and how we use it on the header builder.

    - Video URL

    To make sections or elements fixed, please check on the new options on the Advanced Tab. http://prntscr.com/nc8id1

    With these you'll be able to use position fixed anywhere you'd like.

    Feel free to ask for anything you need.

    Kind Regards

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  • beluleib replied
    April 15, 2019 at 2:14pm

    I have no problems to use the fixed position ... But you have a css code who change the area occupied by my header ! And it's a problem because I can handle anything which is under this area ...

    Can you read the answer of elementor and see what you can do ?

    Thanks.

  •  675
    Neuron replied
    April 15, 2019 at 3:21pm

    Can you please provide me with an URL? So, I can check what's going on.

    Kind Regards

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  • beluleib replied
    April 15, 2019 at 3:38pm

    www.berely.fr

  • beluleib replied
    April 15, 2019 at 5:41pm

    An other question ... Where can I change the body background ?

    Best regards

  •  675
    Neuron replied
    April 15, 2019 at 7:23pm

    Well, that's occupied from the fixed option which is located on the style options of section. http://prntscr.com/ncda8e 

    You can also add the following style, which will remove that style.

    @media (min-width: 1024px) {
        .neuron-fixed-yes.neuron-fixed-alignment-right {
            right: auto !important;
        }
    }

    Feel free to ask for anything you need.

    Kind Regards,
    NeuronThemes

    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • beluleib replied
    April 16, 2019 at 7:03am

    It didn't work. My section go to the left of my page with this css ...

    An other question ... Where can I change the body background ?

    Best regards

  •  675
    Neuron replied
    April 16, 2019 at 12:34pm

    Hey,

    Please add the following style to change the color of the body.

    html, body, .l-main-wrapper, input, textarea, .select2-container--default .select2-selection--single { 
    background-color: your_color !important
    }

    As for the section, I'm a bit confused. Why you simply don't tick on the section and remove it from fixed? 

    Remove the fixed section. http://prntscr.com/ncowiz

    And start making fixed your elements one by one at the Advanced Settings. http://prntscr.com/ncox6g

    Feel free to ask for anything you need.

    Kind Regards

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