i´m a newbie with elementor but the first container doesn´t seems to be ok, it´s not looking like the document, and i´m not finding the images to change, looks like something is wrong, the elements are out of place, and its difficult to select the things to change... could you check it out please? i really like the style of this template, wouldn´t be nice to change...
Is it possible to provide me with your wp-admin? So, I can have a quick look to see what's going on, make sure to tick the private on the thread when you reply.
Kind Regards
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the guy from the development did it, but the results are still the same. I can´t click on the menu, i only could work on the site before i clicked to hide the menu, but naow i can´t bring it back! I can´t click on the session that have the menu over, the first full banner.
Sory but i can´t, as i said, the menu is hidden, and it appears in the navigation of Elementor, but i cant acces, the first Banner where the menu hides can´t be edited, that icon of edition doesn´t appear
By default that is fixed, you're the first one that are mention the issue, it must be something inside the WordPress, not the theme.
Can you please try one thing, activate another default theme of WordPress, tweenty nineteen or any similar and see if the issue still occurs, also please tell me what plugins do you have installed.
Kind Regards
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Nothing to worry about that, it's simply the installer that is showing warnings, but there is not something to worry about, the plugins are still installed. The warnings appears only when you have WP_DEBUG enabled.
Feel free to ask for anything you need.
Kind Regards
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But i still have problems with the menu over the session. It blocks any edition and stuck me on the original template, i want to mix two of the sessions: parallax and some sessions of the creative agency page. Could you see whats happening please? There´s a warning on elementor that tells me to use JS to solve, but i´m not a developer... that´s why i´m using a theme and elementor. I think that´s the only problem now...
Please talk to your host providers and tell them to set the WP_DEBUG from true to false, you should never set the WP_DEBUG to true in production websites, that may be the reason why the errors are displaying.
The WP_DEBUG is placed on the wp-config.php in the WordPress folder.
Feel free to ask for anything you need.
Kind Regards
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I have another questions: I´m having trouble to set up portfolio itens. I change de text and images, but that things aren´t appearing when i click to see the post. Another issue is how i can change de header and footer elements, could you help me it´s not clear in the documentation...
As you said in one of the last messages: "Please talk to your host providers and tell them to set the WP_DEBUG from true to false, you should never set the WP_DEBUG to true in production websites, that may be the reason why the errors are displaying." this setting was already maded. About the menu, theres an attach that shows the problem, i can´t acces the menu, and this problem always return. We did the reset of the wordpress, i install the theme again and this problem returns. Please, i need your help, or i will have to ask for another theme that i can work with...
Other issue is that i´m trying to put a slider in the front page, but when i go to the full screen showcase page it tells me to go to demo import and look for revslider, but it doesn´t appear on the page, there´no slider on it...
2) I'm very sorry but I am really not understanding what you're saying that you can't reach the menu? Do you have a classic menu or a menu that is created with Elementor? If you have the classic menu, that is not customizable via the Elementor and can be changed only by options in Customizer > Header.
If you want to use a header template, please check on the page settings and see if you have assigned any template to the template field(where you can select the header template).
Please check the tutorials that we have created in youtube, I'm sure you'll find something that can get in handy.
Where in the documentation says yhat the header have to be on the theme, not on Elementor. You said 10 times to use the navigator, i said its not working. it cant be edited, even in the navigator. I ask about how to use the rev slider you don´t answer th question. Sorry but it´s been a very bad experience. Your documentation of the theme is poor, and don´t say anything about the youtube videos.
That´s my last try to solve this problems, the other way is open a call in the envato channel saiyng that you try, but you´re not prepared to solve the problems that i´m having with your theme.
Sorry, but time is passing by and i have to deliver the work
1) To place Slider Revolution inside your theme, simply grab the shortcode(alias) on the Slider Revolution and place it on the page via the shortcode element. If you haven't found the sliders, they are placed on the bifrost > includes > demo-importer > revslider.
2) As for the menu, I just spotted now that you have switched the Page Template to Canvas, which means no header or footer will be displayed, that could be the issue that we all the time talked
Please go edit your page(not with elementor) and at the page attributes select the default template.
Hi guys, greetings from Brasil!
i´m a newbie with elementor but the first container doesn´t seems to be ok, it´s not looking like the document, and i´m not finding the images to change, looks like something is wrong, the elements are out of place, and its difficult to select the things to change... could you check it out please? i really like the style of this template, wouldn´t be nice to change...
Hey,
Make sure to install and activate the plugin Neuron Core, right after installing everything will be set correctly.
Feel free to ask for anything you need.
Kind Regards
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Hy guys,
it,s already instaled and it´s not working, see the attachment below
Hi Roger,
Can you please regenerate the style at Elementor > Tools, maybe that will do the trick.
Please let me know happens next.
Kind Regards
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Hi,
doesn´t work :(
Is it possible to provide me with your wp-admin? So, I can have a quick look to see what's going on, make sure to tick the private on the thread when you reply.
Kind Regards
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Hi Roger,
I am logged in now, it seems to be working now. Can you please check it.
- http://prntscr.com/mxhipj
Kind Regards
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sorry,
i ´ve replied an old message,
very anxious to make it work...
Hi guys,
Any suggestion of what happens to that page?
The Creative Agency page still doesnt work
i can´t edit it
please help me,
tx
Hy guys, me again,
the guy from the development did it, but the results are still the same. I can´t click on the menu, i only could work on the site before i clicked to hide the menu, but naow i can´t bring it back! I can´t click on the session that have the menu over, the first full banner.
Any sugestion?
tks
Hi Roger,
Can you please provide me with a screenshot of what is happening, I mean what menu you can't click.
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Sory but i can´t, as i said, the menu is hidden, and it appears in the navigation of Elementor, but i cant acces, the first Banner where the menu hides can´t be edited, that icon of edition doesn´t appear
Hi Roger,
Can you please use the navigator? So you can reach the items.
- https://elementor.com/blog/introducing-navigator/
Kind Regards
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Hy guys,
i found this article that shows the same problem that i have experiencing.
The article is in portuguese, but you can translate to understand whats happening and help to solve it:
https://vianapatricio.com.br/primeira-secao-do-elementor-nao-aparece-o-menu-de-edicao/
Theres an code issue that each theme has to solve, tell me if you understand,
best,
Roger
Hey Roger,
Have you tried the navigator, that I have explained you in the previous reply?
Kind Regards
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Yes, i tried my frien, but it still doesn´t work.
have you seen the page i send before? Thats the problem i,m experiencing...
Hey Roger,
By default that is fixed, you're the first one that are mention the issue, it must be something inside the WordPress, not the theme.
Can you please try one thing, activate another default theme of WordPress, tweenty nineteen or any similar and see if the issue still occurs, also please tell me what plugins do you have installed.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hey Roger,
Nothing to worry about that, it's simply the installer that is showing warnings, but there is not something to worry about, the plugins are still installed. The warnings appears only when you have WP_DEBUG enabled.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
hi, thanks for the explanation.
But i still have problems with the menu over the session. It blocks any edition and stuck me on the original template, i want to mix two of the sessions: parallax and some sessions of the creative agency page. Could you see whats happening please? There´s a warning on elementor that tells me to use JS to solve, but i´m not a developer... that´s why i´m using a theme and elementor. I think that´s the only problem now...
Count on you
best regards!
Hi Roger,
Please talk to your host providers and tell them to set the WP_DEBUG from true to false, you should never set the WP_DEBUG to true in production websites, that may be the reason why the errors are displaying.
The WP_DEBUG is placed on the wp-config.php in the WordPress folder.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
ok, i send your request tou our developer.
I have another questions: I´m having trouble to set up portfolio itens. I change de text and images, but that things aren´t appearing when i click to see the post. Another issue is how i can change de header and footer elements, could you help me it´s not clear in the documentation...
Hi Roger,
For the header builder, please check the following videos, the same process works for the footer too.
- Video URL
Are not appearing? Why they're not appearing can you please provide me with a screenshot of the screen.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
As you said in one of the last messages: "Please talk to your host providers and tell them to set the WP_DEBUG from true to false, you should never set the WP_DEBUG to true in production websites, that may be the reason why the errors are displaying." this setting was already maded. About the menu, theres an attach that shows the problem, i can´t acces the menu, and this problem always return. We did the reset of the wordpress, i install the theme again and this problem returns. Please, i need your help, or i will have to ask for another theme that i can work with...
Other issue is that i´m trying to put a slider in the front page, but when i go to the full screen showcase page it tells me to go to demo import and look for revslider, but it doesn´t appear on the page, there´no slider on it...
Tx
this is the page view of the menu that doesn´t appear...
Hey,
1) Please use the navigator to reach the sections that cannot be reached.
- https://elementor.com/blog/introducing-navigator/
2) I'm very sorry but I am really not understanding what you're saying that you can't reach the menu? Do you have a classic menu or a menu that is created with Elementor? If you have the classic menu, that is not customizable via the Elementor and can be changed only by options in Customizer > Header.
If you want to use a header template, please check on the page settings and see if you have assigned any template to the template field(where you can select the header template).
Please check the tutorials that we have created in youtube, I'm sure you'll find something that can get in handy.
- Video URL
Feel free to ask for anything you need.
Kind Regards,
NeuronThemes
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Guys, you,re not helping me this way...
Where in the documentation says yhat the header have to be on the theme, not on Elementor. You said 10 times to use the navigator, i said its not working. it cant be edited, even in the navigator. I ask about how to use the rev slider you don´t answer th question. Sorry but it´s been a very bad experience. Your documentation of the theme is poor, and don´t say anything about the youtube videos.
That´s my last try to solve this problems, the other way is open a call in the envato channel saiyng that you try, but you´re not prepared to solve the problems that i´m having with your theme.
Sorry, but time is passing by and i have to deliver the work
tx
Hi,
I am very sorry for all this misunderstanding.
1) To place Slider Revolution inside your theme, simply grab the shortcode(alias) on the Slider Revolution and place it on the page via the shortcode element. If you haven't found the sliders, they are placed on the bifrost > includes > demo-importer > revslider.
Grab the shortcode: http://prntscr.com/n1m8ap
Display it on the page: https://prnt.sc/n1m8pk - https://prnt.sc/n1m8t1
2) As for the menu, I just spotted now that you have switched the Page Template to Canvas, which means no header or footer will be displayed, that could be the issue that we all the time talked
Please go edit your page(not with elementor) and at the page attributes select the default template.
- http://prntscr.com/n1m7um
The classic header can be customized through the Customizer > header.
Feel free to ask for anything you need and sorry again.
Kind Regards,
NeuronThemes
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.