Hello, I have a problem with the theme. I import merope.zip. and then I set the wizard. After uploading the plugin: neuron builder, I get a critical error on the page. Why is this happening? I will be grateful for help. Error pops up when I want to enable both plugins - neuron and elementor. Moreover, when the neuron builder plugin is enabled, it does not appear in the sidebar. I can't set anything - upload license and import template.
Hello, can someone help me? So far I've had a very pleasant experience with Neuron Themes support. This is my 3rd template, but this time I can't do anything and I haven't received a response for 5 days. I will be very grateful for your help and solution to the problem.
Hello, I have a problem with the theme. I import merope.zip. and then I set the wizard. After uploading the plugin: neuron builder, I get a critical error on the page. Why is this happening? I will be grateful for help. Error pops up when I want to enable both plugins - neuron and elementor. Moreover, when the neuron builder plugin is enabled, it does not appear in the sidebar. I can't set anything - upload license and import template.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hello, can someone help me? So far I've had a very pleasant experience with Neuron Themes support. This is my 3rd template, but this time I can't do anything and I haven't received a response for 5 days. I will be very grateful for your help and solution to the problem.
Hi.
I am very sorry for the late reply, we were not working on the weekend.
Please take a look at your other ticket as we've already provided a solution.
Feel free to ask for anything you need.
Kind Regards