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  Public Ticket #3134124
Demo Import
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Comments

  • ramirolaprida started the conversation

    Hello. I did the one click import media. This error comes out:
    [ERROR] Failed to import "
    One Click Demo Import - log_file_2019-04-10__12-53-07 " (Multimedia)

    No images are imported. Please I need help.

    Attached files:  Captura de Pantalla 2022-09-27 a la(s) 14.28.17.png

  •  864
    Neuron replied

    Hi,

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    Feel free to ask for anything you need.

    Kind Regards


  • ramirolaprida replied

    Hello.
    Thank you for the response.
    I don't mean to use the images in the final website, but it is just easier to edit and to show the client the process with some images. Of course we are going to replace all of them.

    If you could import them it would be of great help.
    Let me know.

    Thank you.

  •  864
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will import the demo with the images included.

    Notice that first I need to reset your site, do you have any pages/templates that you don't want to lose before the reset?

    Feel free to ask for anything you need.

    Kind Regards


  • ramirolaprida replied

    Thank You!

    Yes, of course feel free to reset the site.
    Here is the wp-admin info

    https://south-rock.com/wp-admin/
    WP Web Admin
    usr: southrock2022
    pss: nfXrmMV&LBvqqWPpT9


  •  864
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Please take a look at your site now, I've just imported the demo data with images included.

    Feel free to ask for anything you need.

    Kind Regards