Okay
  Public Ticket #3048237
Setup
Closed

Comments

  • Jack Crosby started the conversation

    Good afternoon, 

    I recently purchased your theme and am running into quite a few issues with installation. I've been following the tutorials but they aren't quite clear. As I go through the installation process, I have been able to fill in Site Identity - Installation - and am now at license. Unfortunately once I reach license, there is no sign of where I enter this license, or where I obtain this. It mentions Envato, but I have purchased this through theme forest.

    I am seeing within the dashboard that Elementor and Woocommerce have been installed. Neuron Builder is not a plugin that is viewable within the installation process. I have also tried to search and it is not accessible. The theme is currently active.



    Please assist.

    Attached files:  Screen Shot 2022-05-20 at 12.04.24 PM.png

  •  866
    Neuron replied

    Hi Jack,

    I've just responded to another ticket of you about the issue, please take a look at it.

    Feel free to ask for anything you need.

    Kind Regards