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  Public Ticket #2881375
unable to import demo
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Comments

  • Wee Suan started the conversation

    Hello, I purchased our theme, I already generate Envato token API and added still I am unable to import demo my website is https://linahouse.com.sg/ I followed your guide but seems some problem with the theme. pls check and revert me Asap


    many thanks

  •  853
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   Wee Suan replied privately
  •  853
    Neuron replied

    Hi,

    I saw that you're using an older version of the Neuron Builder plugin, so I've updated it to the latest version and now everything is alright, you can continue to import the demo data by going to Dashboard > Neuron > Demo Importer.

    Feel free to ask for anything you need.

    Kind Regards