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  Public Ticket #1953638
Header and footer problem
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Comments

  • Seteatti started the conversation

    Hi


    Im building a webpage with this theme and elementor pro. But when I save headers and footers in elementor theme builder and apply it to all pages, it doesent work with this theme. If I install any other theme (I have tried several free WP themes) it works perfectly. Can you help me resolve this issue? 


    Best regards

    Therese Hagen

  •  675
    Neuron replied

    Hey Therese Hagen,

    Can you please try just one thing, if you're setting the header or footer template in the Customizer and you have only one header created, simply create another one just for test, make it 2 in total and see if it works, sometimes the options from the customizer(header builder) are being buggy, I'm sorry about it, we're still investigating it.

    Feel free to ask for anything you need.

    Kind Regards


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  • Seteatti replied

    Hi again.


    I found out that when I deactivate the plug-in "neuron core" the header and footer works perfectly, and then it disappears again when I activate it, so I think that is the plug-in thats causing trouble. Is there anything I can do to fix this? 

  • Seteatti replied

    I also have problems with the product archive. I have set the columns in the costumizer and in the elementor widget to 4, but it still shows up like the picture attached. I would like to show the product archive page like this demo: https://preview.themeforest.net/item/amartha-modern-elementor-woocommerce-theme/full_screen_preview/23312834

  •  675
    Neuron replied

    Well, Neuron Core is a core plugin and without that the Amartha won't be able to work, so even the CSS can be connected with that one.

    Kind Regards


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