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  Public Ticket #1951695
Random missing images from portfolio
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Comments

  • lexenterprises started the conversation

    When viewing my portfolio page, certain portfolio images disappear in random order.  If you refresh, a different image disappears or it fixes the problem.

    It seems this happens each and every time I view the portfolio section.

    I am using Mac OS Mojave -  Safari.  Operating system 10.14.3

    It might just be a bug with Safari.  Not sure if it happens with Chrome.  I will keep testing it

  •  675
    Neuron replied

    Hi,

    Sometimes the calculations fail on the Safari, we still don't know the reason why this is happening, but you can easily prevent it by adding this Custom CSS.

    .single .lazyloaded-img>img {
        -webkit-transition: none !important;
        -o-transition: none !important;
        transition: none !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


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  • lexenterprises replied

    Thank you so much for your prompt reply.   I love your theme.  Great work guys.  

  •  675
    Neuron replied

    You are welcome anytime, feel free to ask for anything you needsmile.png

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


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  •   lexenterprises replied privately
  •  675
    Neuron replied

    Hey Nick,

    Thank you very much that really helps us.

    Please instead of the full link add simply what's after v=

    - OezR_n7IIwg

    Kind Regards


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  • lexenterprises replied

    Thanks once again for your prompt reply

    I tried different combinations of the YouTube link you asked be to paste below and still couldn't get it to work

    See attachments

    Regards 

    Nick

  •  675
    Neuron replied

    Hey Nick,

    Please add only what I highlighted.

    - http://prntscr.com/n52pu9

    Remove the dash and the spacing.

    Kind Regards


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  • lexenterprises replied

    YouTube Gallery

    Unfortunately I had tried that but the code you mention by itself without dash or space didnt work

    What has worked is the attached code

    Thank you for your prompt customer service

  •  675
    Neuron replied

    Oh, good to know.

    I am sorry for misguiding you.

    Feel free to ask for anything you need.

    Kind Regards


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