Public Tickets
laflorinatablog
Missing 'neuron-core.zip'
Zaan - Personal Lifestyle Blog and Magazine
Updated 16 hours ago
1
Most recent comment from laflorinatablog:I recently purchased the Zaan theme from ThemeForest and I'm in the process of setting it up. however, I noticed that the plugin folder only includes 'neuron-builder.zio' and does no ...
arcevg
Demo Import Fails
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 day ago
1
Most recent comment from arcevg:Hi, I’m having trouble importing the demo content for the theme. I've followed all the instructions and tried multiple times, but the demo import either fails with errors or doesn’t create an ...
Liane Agbi
Website Crashing due to Neuron Builder
Lilium - Modern WooCommerce Theme
Updated 2 days ago
5
Most recent comment from Neuron:Hi Liane,
I've raised the issue with the dev team, I'll let you know as soon as I have any update.
Feel free to ask for anything you need.
Kind Regards
Aaron Haro
Activating Neuron theme with API key not working
Nikaia - Minimal & Creative WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Jean-Baptiste
Display problem
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 days ago
5
Most recent comment from Neuron:Hi Jean,
Sorry for the late reply,
I've just fixed the issues. Please check your site now.
Feel free to ask for anything you need.
Kind Regards
Valentin
Woo commerce Theme Bifrost contains outdated copies
Bifrost - Simple Portfolio WordPress Theme
Updated 3 days ago
10
Most recent comment from Neuron:Hi Valentin,
I can see that the whole Bifrost demo is on your site. Can you confirm?
https://prnt.sc/HBfcgtTTBVtR
If you like our theme or the support, please leave us a rate of 5 stars at ThemeFores ...
minuetmedia
Installation Issue
Construo - Construction and Business WordPress Theme
Updated 6 days ago
6
Most recent comment from minuetmedia:we purchased it for this particular theme Construo - Construction and Business WordPress Theme Preview - ThemeForest
bumasknn
website keep crashing due to neuron builder
Amina — Beauty and Skincare Shop
Updated 1 week ago
3
Most recent comment from bumasknn:it better be fast unlike your replies that takes about a day or two usually.
studiobergstrom
Multiple issues with the Captura theme
Captura - Photography Portfolio WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
mervezoe
Post Excerpt
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 1 week ago
5
Most recent comment from mervezoe:Hi,I was able to choose the portfolio category as an excerpt before. After I changed the template, I was unable to select any category. Do you know how I can do that?Thanks!
Leonard
pages
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
7
Most recent comment from Leonard:Of course you don't answer. It's been almost 2 weeks since I bought the theme for the site and you've only helped me with one simple problem. About what's more important, the artic ...
adamz44
Weird White SPace - Cannot Remove - Below Home Page SLiders
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 1 week ago
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Thaniapeck
I downloaded the wordpress theme and I'm having an issue with this theme. Neuron shows up in the side bar but zaan doesn't none of the pictures loaded in my media. If this doesn't work I may need to get a refund. It doesn't look how it's advertised.
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
bumasknn
woopayments not completely working
Amina — Beauty and Skincare Shop
Updated 2 weeks ago
20
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.
Kind Regards
Metin
Adding Image to Home PageClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated 2 weeks ago
1
Most recent comment from Metin:I have 3 images that revolve on my main home page (Wordpress).I want to add a 4th image, but can't remember where to insert the image (that's already on my image library).