Public Tickets
taggart2
Not GettingA Response On Ticket
Captura - Photography Portfolio WordPress Theme
Updated 3 hours ago
3
Most recent comment from taggart2:Responded, but did not actually answer any of the questions or provide any new information! Please help!
taggart2
Demo Import Not Working
Captura - Photography Portfolio WordPress Theme
Updated 3 hours ago
19
Most recent comment from taggart2:Really? We already tried that down below and figured out it was not the PHP settings causing the import failure. This is getting a little ridiculous. You also did not address my concerns that on ...
jemima20
How do I edit a blog post template?
Ponte - Interior Design & Furniture WordPress Theme
Updated 8 hours ago
6
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow the ticket was marked as solved.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything ...
wubbiestudio
elementor is not loading
Tenton - Complex & Single WordPress Property Theme
Updated 9 hours ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
d_falt
Activate Neuron
Gega - Illustration & Artist Portfolio Theme
Updated 16 hours ago
12
Most recent comment from Neuron:Hi @orcasd,
Can you please cerate a new private ticket and share with us the wp-admin (login credentials) so we can take a look at the issue?
Feel free to ask for anything you need.
Kind Regards
chatongurgur966mm
footer is out of alignment
Bifrost - Simple Portfolio WordPress Theme
Updated 17 hours ago
3
Most recent comment from chatongurgur966mm:Thank you for your response. Please find the address below.
https://meme96.shop/wp-admin/
User:testPass:ep8UfBLMhQKTLDv
Please note that there are a few more problems.When a sidebar is installed, the ...
Eva
Problems with elements of the theme
Bifrost - Simple Portfolio WordPress Theme
Updated 18 hours ago
4
Most recent comment from Neuron:Hi Eva,
I can't reach the login page, can you please take a look at it?
https://prnt.sc/rO5YQu9adeHW
Feel free to ask for anything you need.
Kind Regards
arabyatahmad
Demo Import
Ginea - Modern WooCommerce Theme
Updated 18 hours ago
8
Most recent comment from arabyatahmad:Hi, I have changed the password:ANAUMAALEXA2025@0776
SecureENT
Importing this template to wordpress
Kanik - Minimal Digital Agency WordPress Theme
Updated 19 hours ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
suzanka
Remove some sections on single product page
Bifrost - Simple Portfolio WordPress Theme
Updated 20 hours ago
2
Most recent comment from Neuron:Hi,
You can remove them by adding the following CSS at Appearance > Customize > Additional CSS.
.woocommerce .o-product .m-product-summary .product_meta {
display: none;}
Feel free to ask for anyt ...
Eva
How to show search icon
Bifrost - Simple Portfolio WordPress Theme
Updated 20 hours ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
getpublic
Burger Menu Mobile
Bifrost - Simple Portfolio WordPress Theme
Updated 20 hours ago
9
Most recent comment from Neuron:Hi @getpublic,
I've just fixed the issue, it was caused by the Full Width option of the menu, I'll lead it to the dev team so they can take a look at it, but as for now, it's working on ...
Nicolas
How changing portfolio slug?
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 day ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Laura van der Reijden
Can't see or use theme's blocks
Gega - Illustration & Artist Portfolio Theme
Updated 2 days ago
17
Most recent comment from Laura van der Reijden:Hi! Thanks for your last action - the portfolio looks better now. But for some reason, I can't see the portfolio page when I'm logged into Wordpress. It's just the header and a blank p ...
smztuco
Changing the Display Condition setting for a published templates
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Yes, of course, that feature is included via the Neuron Builder plugin, but if it's not working, please provide me with ...