Public Tickets
galerapublicidad
New update Php 7.4.33
Arteon — Multi-Purpose WordPress Theme
Updated 12 hours ago
3
Most recent comment from galerapublicidad:Hello,We also need to know if it is compatible with php 8 or higher.
stridehomesreal
i tried to add the property but its not changing
Tenton - Complex & Single WordPress Property Theme
Updated 4 days ago
3
Most recent comment from stridehomesreal:url: https://stridehomes.ae/realestate/wp-login.php?redirect_to=https%3A%2F%2Fstridehomes.ae%2Frealestate%2Fwp-admin%2F&reauth=1username : stridehomesrealpassword: Stride@25
laurasolano
Header is not working
Bifrost - Simple Portfolio WordPress Theme
Updated 4 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Sohan
Error on whole theme
Ponte - Interior Design & Furniture WordPress Theme
Updated 5 days ago
23
Most recent comment from Sohan:Hello I still haven't got the refund
Annariel
Demo import
Minimo - Portfolio & Agency WordPress Themes
Updated 5 days ago
19
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Athanasios
Breadcrump Prepend Category Name
Zaan - Personal Lifestyle Blog and Magazine
Updated 6 days ago
9
Most recent comment from Athanasios:I'm sorry, your change might have been lost during the update of the plugin. Can you please re-do it? Probably if its code, we need it to do it via some plugin so it doesn't get lost every t ...
Dave
I see no theme templates
Kanik - Minimal Digital Agency WordPress Theme
Updated 6 days ago
17
Most recent comment from Dave:Hi, I finally got the PHP updated to 8.0 but now it seems I can do anything anymore I don't see the templates to use them for my own website.
Can you please help me with this or tell me what I ca ...
Nicolas
Install Theme problem
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins.
After ...
akb14
Demo Content
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
9
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Nicolas
The templates are broken or completely missing
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
akb14
Refund/Malicious Code
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
1
Most recent comment from akb14:I want a refund on this product. I purchased this theme and installed it two ago with issues and contacted support right away. However, due to the coding on this theme Siteground has shutdown my websi ...
hunsclub
I can't see the menu on my mobile
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the header issue, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regar ...
Saoudinnfau
Unable to import demo
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
6
Most recent comment from Neuron:Hi,
I do really apologize for missing your ticket for this long. This is not the support we aim to provide to our clients, and we're really sorry for this, but somehow the ticket was marked as so ...
SecureENT
scrolling text on landing page
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just checked it again, also in other devices in my office and the scrolling text looks as excepted.
Can you please ...
marcelmplasse
Installation
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...