Public Tickets
mervezoe
Interactive posts
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 9 hours ago
1
Most recent comment from mervezoe:Hello, Is there a way to close the gap between meta and the title texts? As you can see in this example, I want to make the year text closer to the title.Thanks
Jeremy Huen
Cannot Register the license
Gega - Illustration & Artist Portfolio Theme
Updated 10 hours ago
1
Most recent comment from Jeremy Huen:I am experiencing an issue activating a WordPress theme after a recent purchase. I have generated an Envato API Personal Token and entered it into the license verification field. However, upon clickin ...
DylannG
NO SE IMPORTA LA PLANTILLA
Merope - Photography WordPress Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fil ...
arcevg
Demo Import Fails
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 days ago
6
Most recent comment from wilo74:Hi arcegv, I'm just coming on to report a demo import fail, please note that this is a public ticket so I can see your log in details, just so you know.
mama07
License verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
mytailorisrich
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 5 days ago
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
ugedafita
license verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 5 days ago
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ...
WildAsTheWind
WooCommerce compatibility
Amina — Beauty and Skincare Shop
Updated 5 days ago
5
Most recent comment from WildAsTheWind:Thank you for your email. I responded, using the email you provided, last week.Looking forward to your response.
Robert Krasnansky
Fehler im Header: fehlende Navigation und Buttons bei Minimo Theme
Minimo - Portfolio & Agency WordPress Themes
Updated 1 week ago
4
Most recent comment from Neuron:Hi Robert,
Can you please create a user for me with the following email: [email protected], so I can log into your site and check the issues?
Feel free to ask for anything you need.
Kind Regards
Claude
Problem purchase code
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 1 week ago
1
Most recent comment from Claude:Hello,We purchased the Kaon - WordPress Theme for Creatives & WooCommerce theme, but the purchase code didn't work during installation.We tried several times, but it didn't work.When importi ...
Aaron Haro
I'm trying to get case study pages to apply to singles (portfolio)
Nikaia - Minimal & Creative WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi Aaron,
Sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
bumasknn
website keep crashing due to neuron builder
Amina — Beauty and Skincare Shop
Updated 1 week ago
4
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply,
We've released a new version of the Neuron Builder plugin recently, version 1.1.0.2
I've attached the latest version of the Neuron Builder plugin,� ...
Liane Agbi
Website Crashing due to Neuron Builder
Lilium - Modern WooCommerce Theme
Updated 1 week ago
7
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply,
We've released a new version of the Neuron Builder plugin recently, version 1.1.0.2
I've attached the latest version of the Neuron Builder plugin,� ...
rshaffaf
mobile display issues
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
oettammll01
License verification not working – no response after submitting token
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...