Public Tickets
CSmotionUK
Burger menu not working in mobile view
Bifrost - Simple Portfolio WordPress Theme
Updated 7 hours ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
changk3
Mobile Menu
Zaan - Personal Lifestyle Blog and Magazine
Updated 14 hours ago
5
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply; somehow, we missed your ticket.
Can you please also attach the URL of your site so we can fix the issue ASAP?
Feel free to ask for anything you need.
Kind Reg ...
Željko
social share instagram
Centaurus - Creative Multipurpose WordPress Theme
Updated 14 hours ago
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Ahmed Hasan
I would like a refund I bought kanik theme but its of no use for me please refund my money
Kanik - Minimal Digital Agency WordPress Theme
Updated 14 hours ago
2
Most recent comment from Neuron:Hi,
If you have already decided not to use the Kanik, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...
mervezoe
Interactive posts
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 14 hours ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
LB04
Formatting error
Construo - Construction and Business WordPress Theme
Updated 14 hours ago
2
Most recent comment from Neuron:Hi,
We've already responded to your emails. Have you started uploading your content?
Feel free to ask for anything you need.
Kind Regards
Ashley
Template wont load
Kanik - Minimal Digital Agency WordPress Theme
Updated 14 hours ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ...
TheGeekUnique
Header / Footer issues
Kanik - Minimal Digital Agency WordPress Theme
Updated 15 hours ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
laflorinatablog
Mobile Menu Not Appearing on My Website
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 days ago
5
Most recent comment from laflorinatablog:Hi,
I’ve created a temporary admin user for you and sent the username and password to the email address you provided.
Thank you very much for your help.
Best regards,
ugedafita
license verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 5 days ago
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Jean-Alexandre
Support Request – Menu, Sidebar Layout & Homepage Slider Issues
Otello - Personal Wordpress Blog and Magazine
Updated 1 week ago
4
Most recent comment from Jean-Alexandre:Hi Thank you for your answer... Here's my credential :Site: https://travelwellnessconcierge.com/wp-adminUsername: travelwellnessconcierge Password: Travel2025@101
mervezoe
Sticky header
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 5 days ago
4
Most recent comment from mervezoe:Hello, It would be great if you could inform me about how to edit the background color of this sticky header. Thanks
sussesj1
theme install issue
Akko - Portfolio WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Costin
Neuron Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply; we were not working on the weekend.
Very glad to know you found the solution. If you still need help with anything else, please let us know.
Feel free to ask fo ...
zaydiamine
password-protected portfolio
Otivar - Portfolio Theme for Creatives
Updated 2 weeks ago
6
Most recent comment from Neuron:Hi,
I suggest you use the following plugin.
https://wordpress.org/plugins/password-protect-page/?utm_source=chatgpt.com
Feel free to ask for anything you need.
Kind Regards