Public Tickets
kellylgray
Installing the theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 minute ago
6
Most recent comment from kellylgray:Added you
Abdessamad Azil
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 hours ago
1
Most recent comment from Abdessamad Azil:Hi, I'm trying to activate my theme but nothing happen when I put "Envato API Personal Token" and click on "Save changes" still in the same page and when I go to import demo I always have "To un ...
jakovhailo14
Unable to Edit Neuron Template (ID: 657)
Konference - Conference & Events Wordpress Theme
Updated 5 hours ago
1
Most recent comment from jakovhailo14:Hi there, I’m currently working on a page in WordPress that includes the following shortcode:
[neuron-template id="657"]
However, I’m unable to edit the content directly from the page editor. The ...
Tamiera
Can't edit page in Elementor
Otello - Personal Wordpress Blog and Magazine
Updated 5 hours ago
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
production563
mobile menu
Nikaia - Minimal & Creative WordPress Theme
Updated 6 hours ago
16
Most recent comment from production563:I do not know, it depends on the browser but also of the computer i'm on. I tried to empty everything and nothing changes. I will check again. Another thing : on this page https://estrarre.fr/ ...
Héctor
DEMO IMPORT
Bifrost - Simple Portfolio WordPress Theme
Updated 8 hours ago
10
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow the ticket was marked as solved.
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings ...
David
sort the images
Arteon — Multi-Purpose WordPress Theme
Updated 9 hours ago
1
Most recent comment from David:Hello, I have a problem, I need to organize the images and I don't know how to do it, I only have the option by dates and it's a mess.
Isn't there a way to order the images in another ...
David
sorgt teh ima
Arteon — Multi-Purpose WordPress Theme
Updated 9 hours ago
1
Most recent comment from David:Hello, I like
TeseoWebDesign
Animated title
Kanik - Minimal Digital Agency WordPress Theme
Updated 9 hours ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Matthew Derman
Theme setup fails
Nikaia - Minimal & Creative WordPress Theme
Updated 1 day ago
5
Most recent comment from Matthew Derman:Thanks man will post a review!One last thing - my sites reading options-reading.php page does not include an option to change the home page - do you know why that could be?https://docs.neuronthemes.c ...
romanobstuder
Demo Import not working
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 day ago
5
Most recent comment from Neuron:Hi,
Sorry for the late reply,
I can't reach your site, can you please take a look at it?
https://prnt.sc/kN8Y8fl34Lsv
You can take a look at the following article on how to deactivate the theme a ...
Anastasia
Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 day ago
3
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
emzrkwcz
Elementor plugin update
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
Yes, the Neuron Builder 1.0.9.7 is fully compatible with the latest version of Elementor, you can freely update it.
Feel free to ask for anything you need.
Kind Regards
stasiy1
Demo import
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
David
The portfolios are not visible on mobile phones
Arteon — Multi-Purpose WordPress Theme
Updated 6 days ago
17
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes