Public Tickets
Jakub
There is no Slider Revolution license
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 3 hours ago
1
Most recent comment from Jakub:Hello,According to the product description, I should have received a license for Slider Revolution as well. Unfortunately, after I installed and activated the theme, when I go into Slider Revolution, ...
varintrujas
responsive
Kanik - Minimal Digital Agency WordPress Theme
Updated 5 hours ago
4
Most recent comment from Neuron:Hi,
With the wp-admin, I meant the login credentials (username and password), so I can log into your site and check the issue.
You can also create a user for me with the following email: info@neuronth ...
maddie
installation of plugin
Minimo - Portfolio & Agency WordPress Themes
Updated 5 hours ago
4
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fil ...
tarisapg
I can't use the theme
Torfa - Multi-Concept Agency Theme
Updated 5 hours ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Vermouth
CSS and Layout Issues with Neuron Theme
Otello - Personal Wordpress Blog and Magazine
Updated 5 hours ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
SecureENT
Menu for mobile Phones
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
8
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
rachel
Installation compliquée
Amore - Elegant Wedding Photography Theme
Updated 2 days ago
7
Most recent comment from Neuron:Hi @racehel,
Sorry for the late reply, we were on holiday and just got back to work today.
Can you please check the following video tutorial on how to edit the portfolio items?
Video tutorial.
Feel fr ...
dedadi
Activate
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
16
Most recent comment from Neuron:Hi,
We're sorry for your experience with our Kanik theme, if you still want to give the theme a try, please let us know so we can help you.
Feel free to ask for anything you need.
Kind Regards
maisonhbijoux
My theme is not working after the demo upload
Cenes - Jewelry WordPress Store Theme
Updated 2 days ago
5
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
patriciabonadia
Slider Revolution - Invalid License Key (bundled plugin)
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 3 days ago
3
Most recent comment from patriciabonadia:Hello suport team, happy new year to you. Sincerely need your support to fix the issue.Please kindly notice I have already read content on the links you have just asnwered as solution - they were ...
patriciabonadia
Neuron Core plugin conflicts wit Elementor
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 3 days ago
2
Most recent comment from Neuron:Hi,
Sorry for the late reply, we're on holiday.
I've led the issue to the dev team and will get back to you as soon as I get any updates.
Feel free to ask for anything you need.
Kind Regard ...
patriciabonadia
Failed to import Demo
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 3 days ago
2
Most recent comment from Neuron:Hi,
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ...
Arda Karaçayır
Neuron Code plugin problem
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 4 days ago
10
Most recent comment from Neuron:Hi,
Sorry for the late reply, we're currently on holiday.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you nee ...
Wiktor
Problem with demo import
Kotona - Software and App Landing
Updated 1 week ago
10
Most recent comment from Neuron:Hi Wiktor,
I am very sorry for the late reply, we were not working on the weekend.
Please find below an updated version of the Neuron Builder plugin that will solve the issue with the Testimonial Caro ...
pascale29
Menu missing on tablet and mobile
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Very glad to know you found the solution.
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes